LEISURE & RETAIL
Chubb, a part of UTC Climate, Controls & Security, organised a dedicated technical solutions team to create sustainable and integrated systems for iSQUARE that enables customers to avoid long queues and waiting times for elevators. To address the congestion problem in the highly populated zones, Chubb deployed its closed circuit television (CCTV) and video analytics systems to automatically count the volume of passengers approaching elevators in the lobby and restaurant floors during peak periods of the day. These systems provide immediate data to increase transparency of building operations that can be responded to automatically, for example, dispatching elevators to the high-traffic floors.
The bespoke smart elevator dispatching system in turn uses this data to send the appropriate number of lifts to any given floor, ensuring that customers do not face long waits to their next iSQUARE destination. For example, when there is a wedding banquet held at a Chinese restaurant on the dining floors of iSQUARE, there may be crowds of more than 100 people needing to use lifts to exit the building. Real-time analysis reduces wait times by 24%, enabling people to enter, leave or move around the building quickly and efficiently.
Chubb was able to retrofit this technology through a seamless interface with Otis, which installed the elevator systems to work in tandem with the CCTV systems
and video analytics capabilities. The installation and use of dedicated, smart technology solutions is a critical part of ensuring the efficient flow of customers throughout the shopping mall during peak times.
The success of iSQUARE is a great example of the fundamental role of integrated security solutions in facilitating business strategy. The growth of urban population coupled with the rapidly changing global retail landscape underscores the importance of building technologies.
Reliable solutions – from integrated video analytics that automatically detect activity and trigger an immediate response, to facial recognition deployed through installed integrated security systems – allow retailers to focus on customers, while reducing concern on security.
At UTC Climate, Controls & Security, we strive to invent new and better ways to keep people and their businesses safe through the use of smart, sustainable and reliable solutions. Working with major retailers and complexes such as iSQUARE drives Chubb to continuously invest in innovation and help support the long-term development of smart commercial buildings, and the sustainable urbanisation of the world.
Chubbfiresecurity.com
www.tomorrowsfm.com TOMORROW’S FM | 47
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