WHAT’S NEW?


PRINCIPLE IMPLEMENTS DATA-DRIVEN CLEANING


AT THE BLUE FIN BUILDING Principle Cleaning Services, the London-centric cleaning and window cleaning specialist, which provides its services to some of the most famous, iconic buildings in the capital, has partnered with Essity UK to implement the Tork EasyCube system at the Blue Fin Building.


Principle, which has cleaned the 500,000 sq. ft., 13-floor Southbank landmark since 2010, originally had pre-set cleaning rounds. However, these led to over-cleaning in some areas and under-cleaning in others, according to the company’s general manager Victoria Jaramillo. Pre- set rounds also provided limited flexibility to cope with visitor traffic fluctuations, which average more than 10,000 washroom visits a day.


“The need for cleaning correlates with visitors. More people means more pressure. When working with pre-set cleaning rounds it was hard to adapt and match our operations to the actual demands of the building,” said Victoria Jaramillo, General Manager at Principle Cleaning.


To improve efficiency and cleaning quality at the Blue Fin Building, Principle sought to utilise real- time data and new technology. Tork EasyCube, the FM software for data-driven cleaning, was installed to provide real-time data on cleaning and refill needs.


Data-driven cleaning has established a whole new logic for cleaning. Connected devices throughout the building collect real-time data on visitor numbers


IBM LEADER JOINS JLL


JLL has appointed former IBM executive Sanjay Rishi as Chief Executive Officer for its Americas Corporate Solutions business. John Forrest, who has held a dual role of Global and Americas CEO for Corporate Solutions since 2014, will now fully focus on the Global CEO position for Corporate Solutions.


www.tomorrowsfm.com


and dispenser refill levels. Instead of cleaning staff just going from one location to another, they now know exactly which locations have the highest cleaning needs. This enabled the cleaners and management to work proactively and do what’s needed, when and where it’s needed.


Principle now provides needs-based servicing to each floor as necessary. “Today, we provide a higher and more consistent cleaning quality. Multiple cleaners across different shifts work with the software to manage the cleaning across the busy site. It is not that we do cleaning itself differently, but much more effectively. We have a new level of flexibility and proactivity in our operations that allows us to meet


These changes reflect strong business growth across geographic regions and industry sectors as more organizations look to JLL to help them drive strategic value from their corporate real estate and workplace portfolios.


“Digital transformation and a multi-generational workforce are fundamentally reshaping how work gets done,” said John Forrest, Global CEO, Corporate Solutions,


and match cleaning needs whenever and wherever they occur,” said Tom Lloyd, Operations Director, Principle Cleaning.


The Blue Fin’s managers have welcomed the implementation of data-driven cleaning at the facility. “With Tork EasyCube cleaning frequencies now vary from two to seven times per day, providing for a much more efficient and higher quality cleaning than pre- set rounds,” said Blue Fin’s Client Services Director, Chris Avis.


Besides improving efficiency and quality for Principle, the new system is also making life easier for cleaning staff.


www.principlecleaning.com


JLL. “Sanjay is a visionary leader with a 25-year track record of driving complex businesses and transformational change. His deep experience in both the professional services and technology sectors will help us deliver on our mission to create, shape and manage the future of work for our clients.”


www.jll.co.uk TOMORROW’S FM | 11


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