HOTELS & HOSPITALITY
The Ned The Ned has utilised Traka as their key management solution of choice. This is to offer total peace of mind to its staff that all keys are accounted for and ensuring the total security of guests at all times.
Following a site survey to Claridges, where Traka is already installed, The Ned took the decision to implement Traka initially for up to 300 keys, including for bedroom master keys. Alongside management, the solution offers audit control capability and instant reports, including notifications when keys were not returned.
Nick Mackenzie, Head of Safety and Security at The Ned Hotel said: “Hotel key management is of critical importance for the smooth running and also safety and security of all who stay and work here. Completing manual audits is not only time consuming, but relies on neat handwriting to ensure awareness of key allocations and traceability.
“The implementation of Traka’s system has automated the complete process. Not only does it effectively remove the margin for human error, but also means we can make huge labour savings and redirect resources.
“We are already looking to expand our use of Traka for other parts of the Hotel, including management of the Gym and exclusive ‘The Vault’ members’ keys.”
What the hotel demonstrates is attention to key control, through the use of a key management system, which is one of the most effective ways to not only save on costs of replacement keys, but also ensure significant time and resource savings.
From The Ned’s perspective, staff can instead focus on the provision of luxury comfort and the welcoming atmosphere guests will expect from such an exciting hotel experience.
The same is true in any hotel environment, where the goal is to deliver the best possible guest experience. An efficient method for controlling and accessing keys and equipment may be considered a ‘small detail’ but can actually significantly impact the smooth running and safety of the hotel, for the benefit of staff and guests. Making the difference between a good and bad review.
www.traka.com www.tomorrowsfm.com TOMORROW’S FM | 21
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55 |
Page 56 |
Page 57 |
Page 58 |
Page 59 |
Page 60 |
Page 61 |
Page 62 |
Page 63 |
Page 64 |
Page 65 |
Page 66
