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41 4 Company Profile
Pinnacle Systems provides a centralised platform for integration and monitoring of building, facilities management and retail security and fire safety operations. Rooted in clarity and purpose, Pinnacle champions operational visibility and proactive control.
The platform connects on-site technology with cloud-based oversight, giving facilities, security and retail teams clear, actionable data. It supports both existing buildings and new developments, enabling organisations to improve efficiency, reduce risk and simplify infrastructure.
Led by a specialist technical security team, Pinnacle empowers facilities management to implement a bespoke tailored solution to make informed real-time decisions, optimise operations and deliver measurable impact across their buildings and sites.
About this Product/Service
Pinnacle Systems has redefined how retailers manage security across complex estates by delivering integrated, intelligent and adaptable solutions that directly support the operational and commercial priorities of modern retail.
The unique centralised platform for integration and monitoring (CPIM) brings together surveillance, access control, intruder alarms, fire safety and building management systems into a single interface, giving retail operators and budget, resource and time FM teams clear oversight of safety, compliance and operational efficiency.
Retail environments face unique and evolving challenges, from organised theft and self-checkout loss to anti-social behaviour and staff safety concerns. Pinnacle Systems addresses these issues by combining real-time monitoring with data-led insight, enabling retailers to anticipate risks, respond rapidly to incidents, and maintain a consistent standard across multiple sites.
By embedding security into broader operational management, the platform allows FM teams to make informed decisions while minimising disruption to customer experience and daily store operations.
Flexibility is central to the platform’s design. Retail estates often feature legacy systems, varied store formats, and phased rollouts. Pinnacle Systems integrates seamlessly with existing infrastructure, supporting staged implementation across diverse portfolios. It can operate in conjunction with a retailer’s internal security operations centre or alongside external monitoring partners, providing control, clarity, and continuity across all locations.
Security Services for Retail by Pinnacle Systems
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pinnacle-systems.com 01625 682762
info@pinnacle-systems.com
The platform enhances staff confidence and customer safety by making incident management more predictable and visible. By consolidating information on security, fire, and operational systems, FM teams gain actionable insight into patterns and trends.
This supports preventative planning, improves response times, and strengthens operational resilience, helping retailers maintain safe, welcoming, and compliant environments.
Pinnacle Systems combines technological innovation with operational expertise, demonstrating how security solutions can deliver measurable improvements for retail operations. Its work extends beyond traditional loss prevention, integrating risk management, staff wellbeing, and operational efficiency into a unified framework.
By linking security innovation to operational outcomes and FM objectives, Pinnacle Systems exemplifies the potential for technology to transform retail estates. Its approach is collaborative, adaptable and forward-thinking, providing a benchmark for how centralised integrated solutions can address both immediate security challenges and long-term operational priorities.
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