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35 3 Company Profile
First Mile set out in 2004 on a mission to revolutionise business sustainability, starting with waste and recycling. Today the company helps over 30,000 UK businesses with zero-to- landfill waste collection, over 25 other recycling collection services. And along the way the company has implemented lots of innovative tech to help us deliver a hassle-free, low impact, reliable service that’s good for its customers, as well as the planet.
About this Product/Service
RecycleID from First Mile is the definitive waste-tracking solution for commercial real estate and facility managers because it drives accountability, reduces contamination, and delivers actionable insights — all while enabling fair, usage-based cost allocation.
RecycleID uses QR-coded sacks, a weighing platform, and mobile app to track every kilogram of waste by tenant or building area. This granularity means you can implement pay-as-you-throw charge-backs, so occupants are only billed for what they actually generate — creating a powerful cost-control mechanism.
Critically, RecycleID helps tackle contamination. Each sack’s QR code links to the tenant who produced it, and if unwanted items are detected, the app alerts you with a picture and tailored advice to correct behaviour. This real-time feedback loop has already delivered dramatic improvements in recycling quality.
RecycleID by First Mile
www.thefirstmile.co.uk
The impact is proven — working with JPC by Samsic at Here East and Chiswick Park, First Mile deployed RecycleID alongside bin-sensor technology and achieved a 15% reduction in contamination and a 65% increase in recycling rate. Over the course of the programme, this translated to over 500 tonnes of carbon emissions avoided across the estates.
Beyond the immediate operational benefits, RecycleID feeds all this data into First Mile’s Data Studio — a sophisticated reporting suite that provides live visibility into waste volumes, contamination, and carbon impact, broken down by site or tenant. For facility managers, that means data-driven decision-making: you can optimise recycling streams, identify trouble spots, and benchmark performance across buildings.
In an era of mandatory digital waste tracking, RecycleID doesn’t just help you comply — it empowers you to transform your waste strategy, align cost with behavior, and drive real sustainability outcomes. For multi-tenant commercial real estate, it’s the smart, equitable, and future-proof solution.
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