WHAT’S NEW?


What I Learnt


This Month Liz Kentish


I find that when I go to seminars and networking events I will always come away from them having either learnt something new, or with a clearer understanding of something I was already aware of.


At one such event this month I got chatting to a group of senior health management professionals and was very impressed with their attitude to what they do. Managers in the NHS are sometimes critisised for being ineffective or allowing bureaucracy to get in the way of front line nursing care.


The people that I was speaking with had their own understanding of the role that they play in medical delivery to patients.


To manage and facilitate the optimum service support to doctors and nursing staff means doing whatever necessary to make sure the front line people have the equipment, staffing levels and support, allowing them to spend more time with patients. In short, it was to do what they do best; to enable others to do what they do best.


A management structure is there to give guidance and support for those who deliver their services. Make it easier for them to do their jobs and your company and end users will reap the benefits.


It was this phrase that really hit home, so simple to understand and yet so many organisations do not understand how it works.


www.tomorrowsfm.com Kärcher Welcome Delegates From 65 Countries


Guests from all across the globe arrived in the UK last month for the 2017 Kärcher World Meeting, to talk innovation, strategy and growth.


The prestigious three-day event saw the coming together of some 150 guests, comprising leaders of the 100 subsidiaries and 65 countries Kärcher operates in today, as well as the Kärcher supervisory and management boards and members of the Kärcher family - the children and grandchildren of the company’s founder Alfred Kärcher.


In a dual-location event, guests split their time between central London and the new Kärcher UK headquarters in Banbury, Oxfordshire.


Arriving in a fleet of especially liveried coaches, the delegates toured the new 7,802m² facilities ahead of the morning session. For key note speaker Hartmut Jenner, Global Chief Executive & Chairman of the Kärcher Management Board, this was the second visit in as many months, having presided over the official inauguration of the building, including onsite conference centre, flagship Kärcher Centre Retail Store and Kärcher Academy training facilities in May.


Appropriately the new build was first announced by David Cameron at an international investment summit, entitled ‘Embracing new technology for competitive advantage’ and that of course is exactly what Kärcher has done, both in its infrastructure and its product portfolio, which currently numbers some 3,000 machines and 1,700 design patents.


It is customary at the World Meeting to show international guests something of the host country’s culture or renown. The UK chose to celebrate their pioneering engineering heritage; delegates were treated to an unforgettable journey leaving Banbury Station to travel back in time aboard the luxurious vintage carriages of the Belmond British Pullman, sister train to the Venice Simplon-Orient-Express. Onboard dinner, period music and scenic views of our beautiful countryside rounded off the best of British experience en route to London.


Whilst in the capital, delegates also visited a landmark close to the UK team’s heart, The London Eye. Kärcher has donated its cleaning expertise to clean, protect and preserve over 100 monuments and heritage sites internationally, and The London Eye was the UK team’s biggest clean to date.


Following a series of seminars and workshops focusing on future opportunities, corporate culture, growth potential and introducing new product and service innovations, the meeting concluded. Commenting on the event Simon Keeping, UK Managing Director and Region President said, “It's been great having the Kärcher family and Kärcher's top management from around the world here in the UK. The opportunity to showcase our new purpose-built facility and, more importantly, the committed, talented team who work there has been a real privilege.”


www.karcher.co.uk TOMORROW’S FM | 09


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