FEATURE
WHAT NEXT FOR THE WORKSPACE?
NFS Technology asked 30,000 FM professionals and C-suite executives for their opinions on how the changes wrought by the crisis will continue to evolve our workplaces. Here’s what they said.
Now we’re offi cially on our way back to normal, how many changes wrought by the crisis will continue to evolve our workplaces?
International workplace software experts NFS Technology who provide the Rendezvous Workspace meeting room and desk booking system to over 1000 clients, asked 30,000 FM professionals and C-suite executives for their opinions.
“The results – which include some surprises – provide valuable information to help workspace professionals with their plans and actions for #Workplace2021,” said NFS CEO Luis De Souza.
Who responded? Of the 30,000 people surveyed, 51% were European, 20% were Asian, 12% were from the United States and 4% were Australian. The remaining 13% were from the rest of the world.
Respondents ranged from senior facilities heads to CIOs, CEOs and Managing Directors. 6% were from the C-suite.
Companies represented included international law fi rms, major banking institutions, global IT companies and others.
Impact on space:
56% indicated no change in space profi le. Why? • Lease commitments. • Need more space per employee. • Uncertainty about home working long term. • Information gaps on space utilisation. • Keeping space but re-deploying.
34 | TOMORROW’S FM
34% are looking to reduce space, most by over 25%. Why? • Moving to new work styles. • Reducing costs. • Embracing home working.
• See the offi ce as the brand value facility and collaboration hub.
• More willing to confront fi xed term obligations.
Luis said: “Many organisations have shifted successfully to fl exible working, and this is encouraging workplace leaders to rethink the way they use space.
“Desk sharing and hoteling will become increasingly part of workplace strategy, and meeting spaces will become Teams/Zoom-enabled collaboration hubs.”
55% say agile working will increase in 2021. • Many feel an element of home working is here to stay.
• The majority feel staff can work more effectively at home.
• Staff still want to come back to work, because they miss the camaraderie and informal engagements.
“Respondents believe a successful 2021 workplace will combine different workplace types, aligned to tasks and collaboration needs,” said Luis.
46% say the Board set the direction of workplace change. Others contributing to decisions are: • Admin - 13.64% • Facilities - 11.36%
twitter.com/TomorrowsFM
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