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TECHNOLOGY IN CARE


Right On Schedule


Planday, management soſtware specialist, talks us through the benefits of upgrading the care home staff management process from paper-based to digital.


The care industry currently faces a number of challenges, including increased demand on workers due to an ageing population; the rise in inflation pushing care home management costs up; and a decrease in available staff concerned about changes in immigration laws as a result of Brexit. All of these challenges have led to increasing pressures on care homes to find ways to work more efficiently and innovate the way they run their businesses and staff teams.


The nature of work in the care sector can be extremely demanding, so excellent staff management is of paramount importance. One of the major responsibilities of care home management is ensuring that staff are rotated regularly, receiving the right amount of time off duty as well as making sure the right skills are available within the team on duty at all times. Managers also need to know that if a worker is unable to make a shiſt, there is an efficient and fast solution to ensure someone else can cover it. This assurance is needed around the clock throughout the year, particularly during seasonal


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periods, such as Christmas and summer, when staff rotas can be extra challenging and need to be managed constantly.


In care homes of different sizes, it is vital that communications are fool proof, so that nothing slips through the cracks. Traditional, paper-based methods allow for easy mistakes, such as the accidental shredding or throwing away of key signed documents or failure to update siloed systems with shiſt and corresponding salary changes. Care homes across the UK are starting to see the benefits of new digital management systems, which can help answer some of these challenges. Cloud-based technology in particular can help to provide a platform for employees and employers to communicate effectively, so that everyone is on the same page.


One of the key advantages of cloud-based systems is that companies or, in this case, care homes don’t have to invest in developing the technology themselves. It is centrally developed, controlled and updated so that all the customer


www.tomorrowscare.co.uk


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