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CARE PLANNING & MANAGEMENT


effectively, driving efficiencies and capacity to ensure best practice, not just for the care provider but also the service user.


For our customers who are managing in-house and reablement services, technology has enabled them to stay connected, facilitate remote working and allow better use of capacity - all of which will be vital this winter. Having real-time information to report on both the big picture and individuals’ progress helps improve quality and efficiency and has proven invaluable during the pandemic.


The ADASS Coronavirus response and the COVID-19 winter plan both highlighted the importance of monitoring market sustainability. Reliable market insight provided by our PAMMS solution is already enabling directors and commissioners to make informed decisions about local services. It helps identify provider risks early on, including providing longitudinal information about financial viability.


"Having information


available digitally, and accessible to multiple


team members working in different locations, makes working remotely easier for those responsible for organising care."


Remote working makes the vital task of provider assessment and contract management more challenging and the PAMMS solution has been transformed to enable providers to do self- assessments, as well as facilitate contract management – all from the desktop. The technology can allow councils to stay connected with their regulated and unregulated care markets.


Since March, our PAMMS data collection and analysis has been used across London to provide Councils with unprecedented intelligence on COVID-19 challenges. This complements national SitReps data, allowing them to quickly spot trends and respond to local issues.


While traditionally viewed with some trepidation, more so than ever the pandemic has opened people’s eyes to the possibilities of technology in social care and its ability to help deliver more effective and efficient services - something that will be key this winter.


www.hastechnology.com/cm twitter.com/TomorrowsCare - 43 -


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