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CARE PLANNING & MANAGEMENT


their own profile, containing everything a new staff member would need to know about the resident, as if they had no prior knowledge about them. This includes medical information, likes and dislikes, and other information about the resident that can be added and updated in real-time, meaning more safety for residents and reassurance for the staff members, allowing them to quickly build relationships with residents and easily understand their needs.


The technology means messages can be sent between staff members instantly, making the exchange of non-urgent information easier and allowing for a seamless and efficient transfer of staff when working shiſt patterns. One element of using care planning technology that has been particularly important during the COVID-19 pandemic, when family members have been unable to visit, is capturing images and videos of residents to share with their relatives.


BEING AGILE


Whilst a key part of care planning is looking ahead and trying to prepare for every eventuality, the current circumstances show this isn’t always possible. Therefore, ensuring you have processes and procedures in place to easily adapt to changing or rapidly-evolving situations is crucial, particularly when we have a duty of care to our residents.


Having a robust approach to person-centred care planning, and the ability to be agile in delivering this support, will ensure that residents and staff continue to benefit from the very highest level of care.


https://royalalfredseafarers.co.uk twitter.com/TomorrowsCare - 41 -


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