Contents 24
COVER STORY
In the clouds At the Farnborough International Airshow,
SmartTask helps Stadium Support Services deliver service excellence.
REGULARS
28 31
Broadening our horizons The British Cleaning Council’s Paul Thrupp reflects
on how their remit is widening in order to meet the changing needs of the industry.
Recognising success, rewarding excellence
European Cleaning & Hygiene Award organiser Environment Media Group highlight the importance of recognition for the cleaning industry.
34 36
Time for leaders to clean up their act Denis Rawlins’ James White says that we shouldn’t
blame our industry’s perception problem on the workforce. FEATURES
The Professionals Luke Rutterford from Rentokil Specialist Hygiene
tells us why, in the wake of a traumatic incident, calling in the professionals is imperative.
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A taste of sustainability A new eco cleaning system helps Nottingham
restaurant Alchemilla strengthen its sustainability credentials.
Rule Britannia In this Case Study, Nilfisk helps a hotel group grow
and maintain its spotless reputation. NEWSFLASH
What’s New Your essential industry news, including all the latest
appointments, contract wins and exciting company announcements and product launches. This month, RPC acquires PLASgran, Northwood hail the success of their training academy, Facilicom UK names a new Director of Operations, and the ISSA forms partnerships with AACP.
www.tomorrowscleaning.com CARPET & UPHOLSTERY CARE
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When two become one Diversey has a two-in-one solution to improve
carpet care, save money and promote sustainability.
Upholstery upkeep IPC let us know that if you care for your carpets,
keeping them clean will keep everyone clean and healthy. CHEMICALS & DOSING EQUIPMENT
62 64
A dose of concentration The many benefits of ultra-concentrates are
discussed by Diversey.
Fighting fatbergs Can the use of automated drain dosing systems
combat the build-up of fat, oil and grease in drains that cause fatbergs?
CONTENTS | 3
EDITOR’S PICK
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Seeing is believing Tomorrow’s Cleaning Editor, Martin Wharmby, paid
a visit to Host von Schrader UK, to see first-hand how and why their tried and tested cleaning system really works.
TRAINING & EDUCATION
Cleaning up perceptions Denise from BICSc discusses the growing
importance of training and education for the cleaning industry.
Penalty pressure David Kennedy from the Water Jetting Association
warns cleaning contractors about putting their staff and businesses at risk by ignoring tougher penalties for health and safety breaches.
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