Roller towels shave seconds off the task of hand
drying, but again the dispenser only accommodates one user at a time. Paper hand towel dispensers are therefore a good option because they allow the user to take a towel
and move aside, freeing up space for the next person and reducing the risk of logjams.
hunters, while shoppers in a hurry should be able to use the facilities quickly without having to queue.
Bottlenecks can easily occur in a badly-designed washroom – particularly if visitors are forced to open an outer door and squeeze past others to get in and out. Dogleg partitions at the entrance to washrooms will avoid this issue and help to speed up a visitor’s entry and exit.
When installing fixtures such as sinks, mirrors and dispensers the designer needs to consider which way queues will naturally form. Efforts should be made to prevent the queues for the toilets and hand hygiene facilities from clashing with one another since this could create frustrating logjams.
Soap and hand towel dispensers should be in plentiful supply and these should be up to the challenge of high- traffic conditions. Tork Foam Soaps are a good option because the dispenser contains 2,500 shots of soap compared with around 1,000 in most liquid soap systems, ensuring a long-lasting supply. The dispenser for Tork’s foam soaps also requires a particularly low push-force which makes it easier for everyone – even young children and the elderly – to access the soap inside.
No-one likes to leave a washroom with wet hands, but queues will often form around air dryers in a busy washroom. It takes at least 10 seconds for even the fastest of jet air dryers to take effect – during which time the washroom visitor is forced to stay rooted to the spot while others await their turn behind them.
Tork PeakServe works particularly well in busy retail washrooms since the dispenser caters for over 1,000 washroom visitors between refills – 600 more than most other dispensers. Each towel is delivered within three seconds allowing the user to take a towel and then move on. And the unit will never jam since the paper is delivered on a continuous roll.
Washrooms are at the sharp end of cleaning since a poorly- maintained facility will quickly become messy and grubby – and this will reflect badly on the entire complex. However, it can be hard for maintenance staff to anticipate washroom needs in a busy retail centre, particularly during the festive season when the size of the crowds on any given day is impossible to predict.
Tork EasyCube addresses this problem by enabling staff to check on cleaning needs via sensors in washrooms and dispensers. Cleaners are able to use a smartphone or tablet to monitor visitor traffic and refill levels, which means they can focus their attention on those washrooms where a maintenance check is likely to be most urgent.
Ensuring that the washrooms of a shopping centre remain clean, hygienic and well stocked at all times is not an easy task during the pre-Christmas rush, but neglecting to do so could lead to illnesses, dissatisfied customers and precious time spent away from the shop floor. It therefore makes good business sense for retail managers to think through their washrooms and ensure that they are equipped to cope with whatever the festive season throws at them.
www.tork.co.uk www.tomorrowscleaning.com RETAIL & DAYTIME CLEANING | 43
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