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“It’s crucial that


cleaners have the knowhow to carry out a thorough job when working in hygiene-critical environments.”


function, enabling staff to contact managers and colleagues about any issues that may arise.


The profile of cleaning has been raised dramatically during the global pandemic, and the vital role it plays has become more generally understood. This is particularly true of hygiene-critical environments such as healthcare facilities.


A poorly-cleaned hospital ward or waiting room in which COVID-19 sufferers have been accommodated could quickly become a lethal environment for other patients and staff members. So, it is crucial that cleaners have the knowhow to carry out a thorough job when working in hygiene-critical environments.


Again, communication technology is helping them to do this. Face-to-face training is inadvisable during a global pandemic since it could be a possible source of transmission, so online training has become more prevalent as a result. Similarly to video conferencing platforms, these web-based training courses have become much more user- friendly and interactive to ensure a wider take-up.


For example, Tork Interactive Clean Hospital Training – launched in January 2021 – takes FMs and staff through various real world cleaning scenarios in an engaging way. The training takes place in a virtual hospital and incorporates a module on daily cleaning in an occupied patient room, plus another on discharge cleaning protocols.


Both modules focus on learning by doing and take the cleaner through the whole process in a logical fashion.


(www.tork.co.uk/surfacehygiene) www.tomorrowscleaning.com TECHNOLOGY | 57


The online package also incorporates a ‘train-the-trainer’ module to educate facility and contract cleaning managers on how to support their teams and demonstrate optimum cleaning techniques.


Additionally from Essity is a hand hygiene training course for healthcare staff and other operatives that can be accessed free via any electronic device. Based on the World Health Organization’s Five Moments for Hand Hygiene, Tork Clean Hands Training invites users into a digital world where they are presented with a series of scenarios in which hand hygiene needs to be carried out. Developed in collaboration with behavioural scientists, university hospitals and hand hygiene experts, the course aims to provide hand hygiene guidance in an engaging and inspiring way.


Communication is vital to us all. We need to be able to connect with other people to share our stories, thrash out our problems, discuss ideas – and simply to chat. The fact that communication technology is also proving vital in helping to keep our environment clean and safe during the pandemic means that it should be warmly embraced as part of our ‘new normal’.


www.tork.co.uk/safeatwork


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