Innovation in all shapes and sizes

Joanne Gilliard, Jangro CEO, discusses the concept of innovation and how it is incorporated into the cleaning business.

‘Innovate or die’ is a modern catchphrase, often understood by businesses that in order to succeed, or even survive, they must be more technologically progressive. This is especially true in the cleaning industry, which has traditionally been considered to be ‘behind the times’.

However, whilst digital technology certainly has a large role to play, it’s just one aspect of innovation. It comes in all forms, shapes and sizes. It’s not always a ground-breaking new technology, but can be about thinking outside the box to do things better or adapting and improving processes. A change in behaviour or practice can be just as innovative – and is something that the cleaning industry has had to get to grips with since the outbreak of coronavirus.

Innovating the way you work

One of the major changes to our daily lives over the past year has been the widespread practice of working from home, and the subsequent reliance on innovative technology to enable communications via Zoom and the like. However, this hasn’t been an option for professional cleaning staff, who have worked diligently to keep spaces clean and safe.

To ensure this vital service could continue, however, businesses have had to innovate in a different way, from preparing new working protocols, such as the use of Personal Protective Equipment (PPE) and socially distant working measures, to changing the way cleaning is performed.

Cleaning staff have had to quickly learn new techniques, such as how to implement a deep clean properly. Access to high quality and flexible training has been key, not only enabling best practice to be achieved but, importantly, supporting workers to keep themselves safe.

It has always been a hazardous occupation, with the potential for exposure to sharps and harmful chemicals, for example, but at a time when they are also putting themselves at risk of coronavirus to keep places clean and hygienic for others, ensuring they have the tools and

30 | REGULAR knowhow to protect themselves has been imperative.

At Jangro, one of the innovations that we are most proud of is our Learning Management Solution (Jangro LMS). Accredited by the CPD certification service, it covers a wide range of topics, with varying course lengths and users are able to train remotely at times that suit them. This allows cleaning operatives to dip in and out of short or longer sessions, making learning highly flexible and accessible.

Thinking outside the box

Innovation can also be a creative solution to a problem or issue. One such area that’s boomed recently has been the growth in more sustainable cleaning products and processes. For an industry traditionally dependent on plastic containers to house chemicals and detergents, plastic pollution has become a huge challenge. This is what led to the development of our Enviro Water Soluble Sachets. Using smarter packaging, in the form of ‘sachets’, these 100% biodegradable and phosphate-free sanitising solutions avoid the use of traditional plastic bottles to help minimise landfill burden and reduce the use of plastic.

What’s more, they are easier and safer to use than traditional bottles, provide controlled dosage (saving wastage and money), and because there’s less packaging there are lower transportation costs, lower emissions and a reduced need for storage space too.

Of course, as modern technology continues to become more accessible and affordable for commercial cleaning companies to implement, adoption of digital innovations will rise. Rightly so, because progressive technological solutions can help tremendously in delivering cost and efficiency benefits, as well as ensuring health and safety compliance, like our digital wall chart creator, for example. However, we mustn’t forget that the concept of innovation covers far more than this: it comes in many forms.

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