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10 QUESTIONS WITH... JOHN BRILL


Each month we ask a cleaning industry professional the Tomorrow’s Cleaning 10 Questions. This month, we chatted to John Brill, Sales Director at Nilfisk.


to help individuals see it as a profession and carry out their duties with pride. You do see this positive culture in the USA, where cleaning personnel take pride in their work and don’t just see the job as a dead end last resort.


Q1 Q2


Q3 Q4


Q5


WHAT WAS YOUR FIRST JOB? I was as a Trainee Manager


for Burton Tailoring in London. I was effectively a bespoke tailor for two years.


HOW DID YOU GET INTO THE CLEANING INDUSTRY?


I was greatly influenced by my father who spent his career in the cleaning industry, initially for OCS. He encouraged me to get a job as a sales rep, and I began work for Johnson Wax Ltd within their industrial chemical division, before moving onto Diversey.


WHICH THREE WORDS DESCRIBE YOUR


PERSONALITY? Loyal, trustworthy and humorous – at least that’s what my friends tell me!


IF YOU COULD VISIT ONE PLACE IN THE WORLD,


WHERE WOULD YOU GO AND WHY? Without a doubt it would be Villa Cimbrone on Italy’s Amalfi coast, 1000ft above sea level and utterly beautiful. A place where poets go to die, apparently.


HOW WOULD YOU IMPROVE THE CLEANING


INDUSTRY? Future improvements definitely lie in digitisation and autonomous cleaning, everything from vacuums to external cleaning: the possibilities are endless.


I hope that such equipment will assist in changing the culture of the industry,


72 | 10 QUESTIONS


Training staff on professional equipment and making them feel part of the overall team effort is critical. We should be showing our cleaning operatives the respect they deserve, making them part of the bigger picture because without them we can achieve very little.


Communication is key: induction, ongoing training, motivation and mentorship all play a part in developing pride and enthusiasm within the team.


Q6


IF AN INTERN WERE TO START TOMORROW,


WHAT’S THE ONE PIECE OF ADVICE YOU WOULD GIVE THEM? Plan a strategy for your role and what you want to achieve. You will not succeed without drive and enthusiasm. Self-motivation can be difficult to master, but work at it and it will become the backbone of your success. Believe in yourself and maintain a professional approach at all times.


Q7


IF YOU WON THE LOTTERY TOMORROW, HOW WOULD


YOU SPEND YOUR FORTUNE? I would make sure that those around me were comfortable before I jetted off for a luxury top to toe tour of Italy. My wife and I love the culture, the people and the food; it is always our destination of choice.


Q8


IF YOU COULD HOST A DINNER PARTY AND INVITE


THREE PEOPLE, DEAD OR ALIVE, WHO WOULD THEY BE AND WHY? Ernest Shackleton, the inspirational Antarctic Explorer. Ernie was a phenomenal leader, his team literally followed him to the end of the earth displaying amazing resilience and desire to succeed.


Finally, comedian Peter Kay, someone who can make a joke about anything! He would of course be incredibly disruptive but hilarious all the same.


Q9


WHAT, DO YOU THINK, IS THE FUTURE OF THE


CLEANING INDUSTRY? Efficiency. Environmentally friendly, autonomous equipment that will improve the quality of what we all strive for every day. The scope for efficient improvement is endless.


Ringo Francis, Managing Director, Diversey UK & Ireland, asks:


Q10


WHAT IS THE BEST ADVICE YOU HAVE EVER


RECEIVED FROM SOMEONE IN THE CLEANING INDUSTRY? Listen, learn and understand your customers business, their strategies, objectives, short, medium and long term plans. Simple.


www.nilfisk.co.uk


Gian Lorenzo Bernini, the Italian sculptor born in Italy in 1598, who created many incredible statues. He produced such a quantity of stunning statues all with hand tools. Such amazing resilience, drive and passion.


Check out next month’s issue to see what John asked our next industry professional...


twitter.com/TomoCleaning


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