Better business through tech Team Software explain how you can use technology to win business in the cleaning industry.
Before beginning the work of bidding tenders, ask yourself how your cleaning software supports each individual client’s needs. Once you can connect the dots between client needs and your cleaning software, you can use that knowledge to strengthen your bids and win more business.
Client Need: Quality on-site cleanings
While the reasons why range from health regulations and government requirements to purely aesthetics, your clients need clean businesses. Commercial cleaning companies deliver with specialised equipment, materials, tactics, and expertise.
Software adds value: Whilst software can’t do the cleaning for you, it can improve quality and consistency. Software solutions eliminate manual processes so you can manage your time more effectively. It tracks inventory to make sure you always have the right cleaning supplies on hand. It can also decrease your overhead and help keep your prices competitive.
Integrated work scheduling and task assignments improve efficiency and achieve contracted SLAs. Real-time attendance monitoring allows you to respond to attendance issues quickly with alerts customised to your site, so there are never gaps in contract coverage. In short, software helps get the job done better and faster, every time.
Client Need: Reduce liabilities and risk
Almost all companies, regardless of industry, shoulder the responsibility of welfare for individuals on their premises for any reason. Your commercial cleaning business also bears a portion of that burden, and the cleaning business software solutions you use lessen the chance of risk at the sites they are servicing.
Statistics from the UK Health and Safety Executive shows slipping and tripping as the most common cause of major injury in the workplace. As such, they provide a legal premise for compensation to victims who experience injury as a result of slips, trips, and falls. A commercial cleaning company can mitigate this risk (and others like it).
40 | TECHNOLOGY
Software adds value: Quick communication tools can alert you to emergent tasks that need to be handled fast. Once work is completed, cleaners in the field can document the standard of work through tools meant to certify quality. If there’s a deficiency, your cleaning staff is notified immediately through configurable settings, so you can review and correct it before it becomes an issue.
Client Need: Time savings
Your clients don’t have the time, equipment or, likely, the experience, to provide the degree of cleaning services needed at their locations. A commercial cleaning company can determine the number of cleaners, routes, and equipment needed to accomplish cleaning and facilities management efforts.
Software adds value: Software works as an extension of your operations team to ensure you always have the right number of cleaners at the right locations at the right times. It eliminates duplicate work and improves the productivity of your distributed workforce.
Client Need: Long-term cost savings
Your clients need quality work, at the most competitive price. It’s likely they don’t care what software you’re using to get the job done – they only want to know that it’s done right and at a cost that fits within their budget.
Software adds value: Software can help by consolidating multiple aspects of your business into one platform. All that data working together in one system drives efficiencies to your bottom line, meaning you can more competitively bid contracts. Customers win by gaining the best quality of service at the best price.
How to stand out
In the same way you employ the best cleaners and technicians so your clients can have the best quality of work, you should use the software that brings your clients the most value. In an industry where the lowest bid often wins a contract, it’s crucial you show your clients how the software you’ve invested in ultimately pays off for them.
www.teamsoftware.com/win-more-business (
https://www.hse.gov.uk/slips/statistics.htm)
twitter.com/TomoCleaning
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