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Sodexo Secures Major Contract With Imperial College Healthcare NHS Trust

Imperial College Healthcare NHS Trust has chosen to partner with Sodexo for its cleaning, portering, retail and private patient services across its five hospitals in London. The five-year contract will also see Sodexo transform the Trust’s patient dining services.

Imperial College Healthcare NHS Trust is one of the largest NHS Trusts in the country, providing services to more than one million patients a year. The five hospitals include Queen Charlotte’s & Chelsea Hospital; Hammersmith Hospital, Charing Cross Hospital; St Mary’s Hospital and the Western Eye Hospital.

Sodexo will work with the Trust to deliver industry-leading patient dining, portering, cleaning and helpdesk services at the Trust’s five hospitals as well as the hospitality and retail services. Sodexo will introduce a variety of restaurants and coffee

shops featuring local, seasonal or sustainably grown or raised foods for staff, patients and visitors alike.

The private patients contract will see Sodexo provide the catering, cleaning, domestic and portering services for the Lindo Wing at St Mary’s Hospital; The Robert and Lisa Sainsbury Wing

at Hammersmith Hospital; Stanley Clayton Ward at Queen Charlotte’s & Chelsea Hospital and The Thames View at Charing Cross Hospital.

Chris O’Boyle, Director of Estates, Imperial College Healthcare NHS Trust said: “Our catering, cleaning and portering services are vital to providing good, safe care and making our patients' time here as easy and comfortable as possible. We are very pleased to work with Sodexo towards delivering an excellent experience for all our patients and staff.”

Simon Scrivens, Managing Director for Sodexo’s healthcare business added: “This prestigious contract is the beginning of a collaboration with the Trust delivering first-class patient experience. We are delighted to have such a wonderful opportunity to serve the Trust staff and over two million patients cared for by the Trust.”

BFG Keep Calm And Carry On After CSSA Split

The Cleaning & Support Services Association has voted to terminate its role within the Building Futures Group, less than a year after merging with Asset Skills and the Facilities Management Association.

The decision came at the CSSA’s Extraordinary General Meeting on 24th December. A statement from the CSSA read: “Members of the CSSA resolved to end the current merger process with the Building Futures Group. CSSA members wish to focus on the contract cleaning sector and are now considering their options.”

But the BFG have said that, despite the split from the CSSA, they are determined to carry on with business as usual.

Sarah Bentley, CEO of the BFG, said: “I’m keen to make sure that things are smooth between us and that there’s no bad feelings, but we’re not going to

focus too much on that, because we want to focus on making sure that the Building Futures Group does what we set out to do and continues to do that in spite of the CSSA’s decision.”

Currently, the BFG represents the broader facilities industry, but Bentley revealed that they are looking to move further into the cleaning world, with a new comprehensive suite of training programmes for the cleaning industry ready to launch in the coming months. And she hopes that this will enable them to work closely with their members going forward.

She said: “We want to get as close to them as we can, rather than just being the old style of trade body that’s just a bit stale and needs reinvigorating. We’ve got a chance here to create a new style of trade body that really does what it says on the tin, that represents and works with members

as a strategic partner, rather than a customer/supplier relationship, which no one really gets any benefit out of.”

And Bentley added that, following the split with the CSSA, the BFG now feel that their fate is in their own hands as they look to the future. She said: “Now that this has been announced, we know where we stand and what the future looks like – everything else is in our control now. With a merger, you’re accommodating lots of expectations and assumptions from other organisations, it’s a really big balancing act, but now I feel like it’s our business to take forward

“We’ve got high ambitions, but we’ve also got a good team in place, with lots of aspirations and ideas as well, so hopefully we can start to make a bit of a difference.” 07

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