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Raising The Bar

Alistair Blair-Davies, Marketing Director of Hydro Systems Europe Ltd, tells us how changing needs and standards of customers means that dispensing and dosing systems manufacturers need to raise their game when it comes to developing new innovations.

Producers of advanced dispensing and dosing systems face greater pressure than ever to constantly innovate and design solutions which raise performance, improve reliability and drive down costs in the cleaning industry. Meeting increasingly stringent safety and environmental standards, whilst controlling chemical and labour costs and minimising maintenance, is more important than ever for system manufacturers.

Systems manufacturers need to be aware of the changing needs of customers and respond quickly. This means employing the latest technology and production methods, while being attuned to customers' priorities. Commonly these can be: affordability, reliability, ease of use, low running costs, minimal maintenance, and the reasonable expectation of a long, trouble-free life.

Recent additions to Hydro’s range have been introduced to meet specifi c industry requirements. For example, EvoDose, Hydro’s new dispensing unit is the culmination of over 30 years’ experience in dilution technology. It has been developed in response to the industry’s demand for systems offering the highest levels of value, durability and performance.

Hydro’s unique metering tip technology built into EvoDose guarantees accurate dilution. It is capable of diluting up to four products, with high or low fl ow. Accurate dilution is crucial to ensure high standards of hygiene and cleanliness

are maintained, while safeguarding against a surface being damaged from excessive dilution.

Make Life Easier The leading technology providers in the dilution and dosing sector are all aware that there is enormous price pressure in the market and that, more than ever, system users are looking for best value for money. Hydro has sought to address that by providing customers with a genuine 'One Stop Shop' package. The company believes this enables it to cover a broader spectrum of customer applications than its competitors.

It invests heavily in product development and has one of the biggest and most experienced engineering teams in the industry. Its growth strategy has always been based on commitment to providing total solutions to meet market needs. Partnership is a key factor and it works with customers – large and small – to develop products which are tailored to meet their specifi c applications.

The Big Picture Users obviously need to be aware that the cheapest product is not necessarily the best. Overall lifetime cost, dependability, low maintenance and environmental factors are also critical issues. At Hydro, 'Total Installed Cost' is a key theme. It's not just the price of the pump or other system parts but the cost of parts replacement and overall maintenance which is important to the user.

Systems manufacturers need to be aware of the changing needs of customers and respond quickly.

A well designed, high quality 'total package' ensures the customer gets consistently good performance over the life of the system and helps protect his investment. The aim is not to develop cutting edge technology for the sake of it, but to offer application- specifi c solutions which will genuinely improve effi ciency and performance at an affordable cost

As a leading solutions provider in dispensing and dilution technology, Hydro believes an effective dialogue with its customers is essential. Long term investment in engineering skills and providing free customer training and technical support has always been part of the package. Above all, we believe it is essential to look at the big picture in terms of market needs now and for the future. This will result in more innovative solutions which will deliver genuine operational and economic benefi ts and help raise standards throughout the industry.

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