REFRESHING INNOVATION
Hygiene services are shedding their image of missed collections and lingering washroom odours. A new, female-oriented provider is taking up the challenge, Stephen MacDonald reports.
Based in Orpington, Flush Hygiene is a thriving company with over 300 hygiene services clients. These include City of London offices, retail outlets, hospitals, medical centres and care homes, not to mention several cleaning contractors who use Flush to provide the hygiene services element of their daily cleaning contracts.
As well as standard washroom services such as feminine hygiene, soap dispensers and air fresheners, Flush offers nappy disposal, medical waste removal and general ancillary services such as dust mats, vending machines and laundry collection.
Owners Simon and Nick Gasson have spent time tracking developments in the hygiene marketplace and have thought out a clear business strategy for Flush that focuses on four distinct elements.
1
PROJECT AND PROTECT THE IMAGE OF END-USER CLIENTS
Recent research indicates that maintaining high quality hygiene facilities is now one of the most important ways to attract and retain staff in any working environment, particularly female employees. In a similar way, a well-managed hygiene service can help an organisation project its overall brand more effectively to its visitors and clients alike.
This led Flush to search for hygiene product ranges that enhance the appearance of washrooms as well as providing a hygienic environment, such as modern stainless steel bins and dispensers rather than the usual plastic variety.
The company also researched opinion amongst clients and discovered that they preferred not to see hygiene equipment, for example used sanitary bins, being carried through their premises. This in turn led to a decision to offer an alternative service that replaces the bag, rather than the bin itself.
46 | WASHROOM HYGIENE
The used bags can then be taken out of the premises in smart wheelie cases. As an added bonus, new technology has seen the introduction of sanitary bags impregnated with a neutralising fragrance, thus eliminating the unwanted odours sometimes associated with traditional bin replacement.
2
FOCUS ON ECOLOGY AND LEGAL COMPLIANCE
Most client organisations now subscribe to a Corporate Social Responsibility agenda that includes supplier reassurance on the safe and environmentally responsible disposal of waste products.
Again, Simon and Nick scoured the market for manufacturers of products that have the least impact on landfill. In partnership with TerraCyclic, Flush now offer the Bio Bin, a sanitary waste disposal system consisting of a rigid, wall-mounted sanitary unit that holds a flexible, disposable, biodegradable cartridge that cleverly seals in the waste products. The Bio Bin reduces potential exposure to blood-borne pathogens such as E-coli, Strep, HIV/ Aids and Hepatitis, protecting users and cleaning staff from touching blood products or unclean surfaces.
Nappy disposal is another area where Flush have set their stall out
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