10 Questions with... Martin Yates
Each month we ask a cleaning industry professional the Tomorrow’s Cleaning 10 Questions. This month, we chatted to Martin Yates, Independent Inspector at the Cleaning & Hygiene Suppliers Association (CHSA).
1
WHAT WAS YOUR FIRST JOB? At the age of 16 I started out in the automotive industry
as an engineering apprentice at GKN. I really enjoyed it, was given lots of opportunities and began to focus on quality. I qualified as a Quality Engineer, progressed to Quality Manager and was involved in high profile projects including the DeLorean car and military vehicles.
2
HOW DID YOU GET INTO THE CLEANING INDUSTRY? I began working with the Cleaning & Hygiene Suppliers
Association in 2014, taking on the role of Independent Inspector. I was initially responsible for auditing the Manufacturing Accreditation Schemes for Soft Tissue, Plastic Refuse Sacks and Industrial Cotton Mops. The Accredited Distributor Scheme was added to my remit when it launched in January 2017.
3 4
WHICH THREE WORDS DESCRIBE YOUR PERSONALITY?
Thoughtful, conscientious, fair.
IF YOU COULD VISIT ONE PLACE IN THE WORLD, WHERE WOULD YOU GO AND WHY?
My work has taken me all over the world and for a period I lived and worked in China. One of my favourite places to visit is Thailand, but I haven’t had an opportunity to visit Singapore. I have friends there and would love to visit one day, if the opportunity arises.
5
HOW WOULD YOU IMPROVE THE CLEANING INDUSTRY?
Continuing to identify and tackle waste. Focusing just on cost can be a false economy and I believe paying attention to quality and performance is what really makes the difference. I also believe end users need to get involved in specifying cleaning and hygiene products and materials.
6
IF AN INTERN WERE TO START TOMORROW, WHAT’S THE ONE PIECE OF ADVICE YOU WOULD
GIVE THEM? To an intern on the Accreditation Schemes I would say take the time to really understand and engage with the Schemes and support the members to get the most out of their membership.
7 8
9
IF YOU WON THE LOTTERY TOMORROW, HOW WOULD YOU SPEND YOUR FORTUNE?
My family is incredibly important to me – I love spending time with my children and grandchildren. I also love classic fast cars. My win would go on both.
IF YOU COULD HOST A DINNER PARTY AND INVITE ANY THREE PEOPLE, DEAD OR ALIVE, WHO WOULD
THEY BE AND WHY? One of the great Industrial Revolution engineers, Thomas Telford, I could indulge my passion for fast cars with Lotus founder Colin Chapman, and debate the environment with Prince Charles.
WHAT, DO YOU THINK, IS THE FUTURE OF THE CLEANING INDUSTRY?
We use a lot of plastic in the cleaning industry, and as a responsible sector we need to look at ways to reduce, re- use and recycle it, which is why the CHSA is addressing the issue. We also need to switch away from disposable items and expect growth in automation.
James McLean, CEO at WhiffAway Group, asks: 10
IS THERE A FUTURE FOR THE OUTSOURCING MODEL, AND HOW WILL IT JUSTIFY ITS
POSITION IN THE VALUE CHAIN? Outsourcing is all about service and cost: I believe it only works well when there is a really good understanding and close relationship between the provider and the company.
www.chsa.co.uk
Check out next month’s issue to see what Martin asked our next industry professional...
54 | 10 QUESTIONS
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