Recycling & Waste Management
Electrical Waste Recycling Group
A one stop shop on lamp, WEEE and battery waste that ticks every box!
Electrical Waste Recycling Group seems to have the complete wish list of most UK customers when it comes to any waste that operates with electricity or a battery.
Its three factories in Glasgow, Huddersfield and Harlow, in Essex, afford the group the ability to provide a measurable and consistent service to multi-sited and blue chip operators throughout the UK.
Their timing seemed perfect - being an established operator before lamps were given hazardous status in 2004, in Scotland, and 2005 in England and Wales - and they entered WEEE in 2006 before the implementation of the WEEE Directive in 2007 and then opened the Battery Recycling Company in 2008 in readiness for the Battery Directive in 2009. EWRG prides itself on removing the difficulty and challenges faced by their wide customer base before they become an issue.
It is estimated they have more lamp equipment than the combined industry, they have a 20 tonne per hour WEEE plant and they process their own copper cable and distil mercury waste at all three sites under PPC Licenses.
Typically the UK lamp recycling industry will offer lamp waste collections in ten working days or longer, as standard, whereas EWRG collect lamps, WEEE and batteries on
a four to six day working day program and many are picked up in two to three days.
Then consider that they are the only UK Company with a WEEE plant who can also fully recycle lamps and the only lamp recycler who can process their customer’s WEEE. Now add to this that they are ISO 9001, ISO 14001 and ISO 18001 approved. Certain auditors who work with the group have complemented their ‘amazing’ unique mercury abatement system and visitors have concluded that their integrated management systems are first class.
General Manager, Shaun Donaghey, says: “Here at EWRG we live to a culture of being positive and proactive in everything we do. Our customer service centre staff process an order with service levels others fail to achieve and then, as it is passed through the system, all the way to invoicing, the order is progressed and managed by positive people who eat, sleep and breathe a ‘can do’ attitude. Our customers also frequently compliment the helpfulness of our drivers. People actually enjoy EWRG audits and we enjoy developing our brand as a stand-out, best practice operation.”
So at this point, you would be excused for thinking that this was their offering but you can add a carbon management and footprinting company, called Carbon Toes, set up at the request of some of their largest clients to manage their footprint and to advise on improving their own company’s performance. Then, to go even further they have, one of the UK’s fully approved Producer Compliance Schemes called WERCS (Waste Electrical Recycling Compliance Scheme) that provides a seamless service offering to UK manufacturers and producers
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to achieve WEEE compliance and to support national collections of WEEE from their own customers’ sites.
EWRG are often described as a favourite partner for their clients and many have worked with them since their establishment in 2000 and they pride themselves on seldom ever losing customers.
When you look closely at how they achieved it their explanation is quite simple. Keith Patterson, Group Managing Director, says: “Our founders came from the industry we work in. They supplied electrical products and were familiar with the challenges of shipping and storing product so we were well equipped to tackle the challenge of returning product at its end of life stage. When we started this venture we asked ourselves what kind of service we would prefer and we looked at the market and considered what we thought was missing. One of the biggest feedbacks our market research frequently delivered was ‘consistency’ and the ability to provide one service provision and cost to any UK location. This featured heavily in our model which is well received by our customer base.”
The Group are like no other and invite anyone looking to use these services to come and see for themselves and to contact the team on 01388 721000 or go to
www.electricalwaste.com
www.tomorrowsfm.com
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