Cover Story
and/or service line (heating, lighting, glass recycling, paper recycling, etc.) – collated by department, building, region or entire global. A digital dashboard facilitates reporting at all levels.
Vehicle tracking and route optimisation using Causeway
Telematics Causeway Telematics solutions provide advanced vehicle tracking and route optimisation for enhanced fleet management, to maximise productivity and reduce operating costs, with the option of seamless integration to Vixen or other service management applications.
With Telematics, live location data within Vixen becomes central to the efficient scheduling of work to field-based staff, helping to minimise journey distances and fuel usage. For fleet managers Causeway Telematics includes Fleet Monitor to provide live vehicle trails, as well as route history and journey start/stop times.
Causeway Telematics also incorporates a web-based reporting suite, providing users with management information to make real savings on fuel and fleet operating costs.
Sustainability Management
with Sustainability iQ Causeway Sustainability IQ is a fully auditable web-based sustainability management system for measuring and managing your own or a client’s sustainability and carbon management obligations, delivering massive savings in time and facilitating legislative compliance. It includes an optional CRC module that simplifies compliance with and management of the Carbon Reduction Commitment Energy Efficiency Scheme (CRC EES).
Sustainability iQ enables reporting by service type (utilities, waste etc.)
www.tomorrowsfm.com
The functionality of the CRC module ranges from initial entry, storage and
auditing of all required information, calculation of carbon footprint and management of scheme participation and trading costs through to tracking of performance trends. The module also enables accurate prediction of future costs and league table positions, with powerful reporting features.
Supply Chain Management Causeway offers smart solutions for maintaining and managing supply chain information and for streamlining transactions between supply chain partners – delivering significant time and cost savings.
Causeway MyRegister helps to compile and maintain accurate information on suppliers and sub- contractors, including H&S, Quality Assurance, insurance, financial information and feedback from previous work, as well as the financial health of suppliers.
Causeway’s Tradex eTrading solution allows supply chain partners to exchange electronic trading documents between their existing back office finance and procurement systems through a scalable and flexible integration hub. Users report reductions in the cost of processing invoices by up to 63% in comparison with traditional methods, with handling times reduced by up to 50%.
Causeway Professional
Services Software implementation, training and ongoing optimisation of systems is carried out by Causeway’s Professional Services teams. Working within a tried and tested
methodology, the Professional Services teams liaise closely with customers to understand their needs and, as far as possible, tailor each software solution to suit the way customers want to work. The teams’ priority is to get you up and running in the fastest possible time and with the minimum of disruption.
Ongoing services from the Professional Services department include training for staff to ensure they are able to use the software to maximum advantage, as well as offering ‘health checks’.
Causeway Customer Support All Causeway customers have access to the company’s Customer Support teams, via telephone, email or online. With specialists in each area of Causeway’s activities the support teams are able to offer instant advice on the majority of software issues.
Working to strict targets, the Customer Support team is committed to continuous improvement and carries out monthly surveys of customers who have used the service, gaining invaluable feedback while monitoring and fine-tuning performance.
Training when you need it Training is also a fundamental element of Causeway’s comprehensive implementation and customer support service – either before you start using the software or as a refresher course. Training courses are tailored to each customer’s needs through a combination of on-site training and webinars to meet a range of needs, as well as CPD-accredited courses at our purpose-designed training centre. All courses are delivered by product experts who are able to share their insight and expertise to ensure customers gain maximum benefit from their software investment.
For further information, contact Causeway on 01628 552000, at
marketing@causeway.com (mentioning Tomorrow’s FM) or visit
www.causeway.com
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