FULFILMENT OPERATIONS ☛ WEB VERSION: Click Here


This clearly would need to be whittled down to less than a dozen quite quickly. Enlist all the help you can get at this stage.


Some resources to help that you may consider:


Personal experience Ever been impressed by the service you have received? Check out who actually provides it. Does the returns address match the trading address?


Benchmarking friends They probably will be prepared to share their experience with you, good or bad.


Trade bodies The DCA , for instance, are happy to put members on the right track.


In-house management If you haven’t asked them already, you may find you have some valuable experience there.


Your systems provider If important to you, they will probably be able to tell you which service providers use the same system, or have an established interface in place.


Companies House A useful resource to verify scale and stability.


...


Independent consultants There are still a few of us around.


There are also some useful high-grade filters you could use:


1. Match the type of fulfilment offered to your requirement. If you need product fulfilment then make sure that is a specific service offered. Google can help with this.


2. Match the scale of the business to your requirement. If their fulfilment turnover is less than 5% of yours, they may be a bit small. On the other hand, if their fulfilment turnover is substantially


Continues overleaf >


When you are looking for the very best in operations people at all levels Be sure to make us your first port of call


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