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business which opens in November. When the news of a July 4th re-opening came, we were more than ready. We had kept all of our staff up to speed with the business in our weekly updates and a whole company Zoom call with hundreds of participants,. It was amazing. The one thing on our minds the whole time was safety - how could we be the most Covid secure place but also retain the integrity of our hospitality. We added extra staff solely dedicated to cleaning, created one way systems, enhanced cleaning regimes, gave personal sanitisers to staff and placed sanitisers all round the restaurant for guests. We needed to win customer confidence, which we did. This was further helped by the
“within 48 hours of our email to say we were partaking in the scheme we took 20,000 reservations at Rockfish from people wanting to take
advantage of Rishi
Eat Out, Help Out scheme in which Rockfish took part. Once the government had effectively said “ it’s safe to go to restaurants “ the floodgates opened; within 48 hours of our email to say we were partaking in the scheme we took 20,000 reservations from people wanting to take advantage of Rishi Sunak’s generosity - it was crazy. Sadly, just before opening, the Seahorse experienced a major flood from a burst water main which wrecked the dining room, rendering it out of action for months. We plan to re-open in November. This meant that we
Sunak’s generosity - it was crazy.”
had the tent on the embankment which has been a huge success, not just for us, but Dartmouth itself and our fellow operators in the town - let’s hope it can stay. Over the summer, the South West has been packed with visitors and it’s provided a major boost to the business since re-opening. I know this is the same for many other restaurants as well. I don’t think I have ever seen Brixham, Torbay, Dartmouth, Plymouth, Poole & Weymouth so busy. Out of this will come some good; people have changed their priorities & Covid will leave a legacy of enhanced focus and care in all our operations. Covid has given us a chance to try new things, some of which we got right and some we got wrong. Our guests have been really understanding with all that we tried - except switching to fries in some sites, where making them was not Covid secure enough - but chips are back
all round now that our customers told us we had to! Making any fundamental changes like this in normal times would be like standing in front of a moving train. In some ways Covid has become a watershed to re-
consider and re-prioritise what we do and also remind us of our fragility not only in business but of ourselves too. “
CELLAR
Our wine shop is open every day except Monday during the Autumn. We would be delighted to see you in the shop or you can easily order through the website and we will deliver locally for free. We have a great range of wines, many under £10 and are always happy to help you choose your favourite wine. We also offer a service sending wine to friends & family for a birthday or anniversary perhaps which can include a hand-written card with your personal message.
Forthcoming Events We are keen to re-instate as many of our events as we can this Autumn giving our customers a Covid Secure place to come and enjoy both wine & food. The first of these is our new look Free Open House Tasting in mid-October. Customers will be seated in the marquee at pre-booked tables and we will serve wines for them to taste along with a few complimentary nibbles.
Sat.10th & Sun. 11th
Free Open House Tasting 12-3pm. Pre-book tables for an hour Sat. 14th
& Sun. 8th & Sun. 15th
Autumn Lunches 12-3pm Sat. 21st
& Sun. 22nd
November November November
Autumn Lunches 12-3pm October
Free Open House Tasting 12-3pm. Pre-book tables for an hour Sat. 7th
We loved having our pop up café in the field recently and the great news is that we are planning some simple warming Autumn lunches in mid-November in the new marquee. Looking further ahead to December, our friends from The Cellar Door, Charlie & Dan are back & will be cooking Friday & Saturday evenings and Sunday lunches with a variety of stunning menus.
Sat. 28th & Sun. 29th November
Free Open House Tasting 12-3pm. Pre-book tables for an hour Friday 4th Sun. 6th
7-10pm Sat. 5th
Cellar Door Menus Fri. 11th
Sun. 13th Cellar Door Menus
Riversbridge, Embridge, Nr Stoke Fleming TQ6 0LG. 01803 770737
wines@michaelsuttonscellar.co.uk •
www.michaelsuttonscellar.co.uk 7-10pm &
December 12-3pm 7-10pm Sat. 12th
7-10pm & December 12-3pm
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