The SCR Chambers: Doncaster


St Leger Homes secures accreditation


Local junior football team scores a brand new kit


A junior football team is celebrating after netting a top donation from a kind-hearted Doncaster company. Doncaster Chamber member, Orb


Recruitment, based in Balby Carr, has provided Rossington Main Junior under eights boys football team with a brand new away kit as well as a number of training garments to help keep them warm in the colder months. Stewart Olsen, Managing


‘Grassroots junior sport plays such an


Director of Orb Recruitment, said: “When I heard that the team had been struggling to kit out all the young players with everything they needed, I was really happy to be able to help. Grassroots junior sport plays such an important role in society, helping to give children a real focus and keep them fit and healthy. But we know that funding for these clubs can be a massive issue and operations are often done on a shoestring whilst


relying on volunteers and donations to keep it all going. Here at Orb we try to do our very best to support our local community when we can so we’re thrilled to help and see the team in their new kits. We know this support will make a difference to them all and hope it gives them the cutting edge on the playing field too!”


Orb is a specialist, dedicated


important role in society’


recruitment consultancy offering outstanding service and effective solutions to clients across the UK. Established in April 2018, Orb achieved a


staggering £1m turnover in its first year of trading and is now one of the


leading agencies in South Yorkshire, focusing


on the manufacturing and production, healthcare and construction and engineering sectors.


For more information, visit www.orb- recruitment.co.uk


Full gigabit capability achieved


Unified communications and cybersecurity industry leader Connectus Business Solutions has announced it has achieved total gigabit coverage of networking services provided to Doncaster Sheffield Airport’s business park. Occupying more than half a million


square feet of office, warehousing and manufacturing space, with outstanding rail, road and air links, the business park is home to over 160 businesses who now benefit from the superfast connection. Doncaster Chamber member,


Connectus, is an approved supplier under the UK Government Gigabit Broadband Voucher Scheme, which provides grants to businesses for the installation of the gigabit connection. Connectus has already delivered work for more than 130 Gigabit Vouchers, providing installations to SME customers. The gigabit capability not only allows businesses to improve productivity and


efficiency, it enables them to take full advantage of emerging technologies like VoIP and new cloud applications, all with the added protection of cybersecurity managed services. Connectus Group Business Development Director Andy Marsden (pictured) said: "Doncaster Sheffield Airport Business Park is one of the most exciting developments in the region and offers unrivalled access to the UK’s newest airport as well as the Sheffield City Region. The 62-acre business park has planning consent for over two million square feet of commercial


space and is the perfect location for office developments, warehousing and distribution units. As the park continues to grow, we are ideally situated to now extend our coverage into these areas along with additional business parks across the Northern Powerhouse region.”


Visit: connectus.org.uk/bduk


Doncaster Chamber member St Leger Homes have announced they have secured reaccreditation from the Government for Customer Service Excellence to the public – for the tenth consecutive year. The Customer Service Excellence scheme


has a rolling programme of assessments over a three year cycle – with a third of the elements being assessed and reviewed each year. Of the 57 elements which make up the


prestigious standard, St Leger Homes have increased to having 31 of them assessed as in the highest category ‘Compliance Plus’ – with the remaining 26 elements being ‘Compliant’. Paul Tanney, Chief Executive of St Leger


Homes, said: “We are delighted that we have secured our reaccreditation for Customer Service Excellence for ten years in a row. We continue to put customer service at the centre of what we do, and we are pleased that this is recognised through the independent assessments that have been undertaken by the government assessor. “This year we have increased the amount


of elements in the highest category, ‘Compliance Plus’ – and all other elements remain ‘Compliant’. This is a great achievement and we want to say a big thank you to all our staff who have maintained the Customer Service Excellence standard for a decade, making a real difference for all our customers across Doncaster. We love going the extra mile and will aim to constantly improve this service for our customers – here’s to the next ten years!” The Customer Service Excellence


Assessor said: “St Leger Homes is a customer focused organisation, providing excellent customer service, with a high level of customer satisfaction.There is a clear understanding of the needs of a range of customer groups which has resulted in some good examples of improvements in service delivery and significantly fewer complaints over the last few years. Staff are very committed, helpful, supportive, knowledgeable, positive, approachable and hard working.” Significant improvements over the last


year include the commencement of implementation of The One Project (TOP), a new IT system which will provide a new tenant portal, and the creation of a new Customer Access Team, based at Shaw Lane, dealing with first point of contact enquiries.


Spring 2020 CHAMBERconnect 37


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