search.noResults

search.searching

dataCollection.invalidEmail
note.createNoteMessage

search.noResults

search.searching

orderForm.title

orderForm.productCode
orderForm.description
orderForm.quantity
orderForm.itemPrice
orderForm.price
orderForm.totalPrice
orderForm.deliveryDetails.billingAddress
orderForm.deliveryDetails.deliveryAddress
orderForm.noItems
Product Focus Software To Create A Seamless Retail Experience


By Elaina Hundley Today, the mattress shopping journey nearly always begins online. As such, retailers need to be prepared to offer a streamlined experience that begins with their website and then transitions into the actual brick-and-mortar store. Luckily for retailers, there are many technology companies that provide the bedding and mattress industry with valuable digital tools to ensure that the customer experience is seamless from start to finish. From databases that centralize and store information, inventory and consumer data, to multi-platform digital marketing deployment and innovative point-of-sale and accounting software, each of the following companies delivers a high-tech tool to streamline your store accompanied by comprehensive customer support to help with integration.


1 Smartwerks A family-owned business serving the in- dustry for over 30 years, Smartwerks offers its customers an integrated point-of-sale and accounting application for retail stores. With clients ranging from mattress and furniture stores to patio and hearth stores, the company supports transaction types in- cluding delivery sales, take with (cash-and- carry) sales and work orders. Delivering a comprehensive onboarding process, Smart- werks provides each customer with a sup- port representative to ensure they receive the proper training they need to make the most of the software. A specific highlight of the Smartwerks software is its handling of stock levels for delivery orders. Often soft- ware will not mark an item as sold until it is shipped—which may occur days or weeks later. In Smartwerks, items that are part of delivery orders are marked “committed” immediately to maintain accurate informa- tion about what stock is actually available. Offering all in-house service, development and support for Smartwerks products, the company is equipped to serve both mom- and-pop stores as well as companies with multiple locations.


16 Sleep Retailer / Spring 2020


1


Page 1  |  Page 2  |  Page 3  |  Page 4  |  Page 5  |  Page 6  |  Page 7  |  Page 8  |  Page 9  |  Page 10  |  Page 11  |  Page 12  |  Page 13  |  Page 14  |  Page 15  |  Page 16  |  Page 17  |  Page 18  |  Page 19  |  Page 20  |  Page 21  |  Page 22  |  Page 23  |  Page 24  |  Page 25  |  Page 26  |  Page 27  |  Page 28