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Matthew believes adaptability is key to ensuring future success for businesses


‘Often, SMEs are in a stronger position than bigger corporates to make the changes they want to see because decisions can often be made quicker’


you’ve gone from what feels now like Neanderthal technology through to an iPhone and all its possibilities.” But with technological implementation crucial at all


levels of the business spectrum, how fast has the uptake been in adapting to this significant shift? “Different businesses have different ways of going about it.


I think we’re still on the cusp of that big change,” he argues. “These can be difficult conversations because not


everyone around a boardroom table traditionally is of the mind-set that they want to engage with technology and acknowledge a changing business outlook, a changing economy. Many are used to business how it was, yet that change process that is needed to protect and enhance a business’s operations and outlook is critical. There are those struggling in that respect but equally, there are many frontrunners which have stolen a march – I don’t think there’s a consistent, universal shift across any sectors yet.” SMEs are rightly seen as the lifeblood of our economy.


So it stands to reason that in order for our future economy to be robust, our SMEs must be too. It’s an area that particularly interests Matthew and one that, he believes, is full of opportunities.


“Often, SMEs are in a stronger position than bigger


corporates to make the changes they want to see because decisions can often be made quicker, with less rigorous processes to go through,” suggests Matthew. “I work with some very small SMEs but their decision


making is often really quick - they want to make an instant change to move with the times to safeguard and enhance their businesses and I find that really interesting. “A CEO will make a decision and look to implement it


within the week, for example, whereas some of the bigger corporates might take up to three months to reach a decision and then, when the decision is made, there’s a separate roll-out and implementation phase; so SMEs are in a good place to be fleet of foot.” However there are other elements at play that can help


secure and enhance the long-term prospects in changing times and that, suggests Matthew, lies in engaging with and empowering those set to influence how we work in the future. “There are a lot of Millennial and GenZ workers coming


through who understand innovation and are essentially digital natives; they see things


business network November 2019 57


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