TTK Confectionery makes Living Wage pledge

TTK Confectionery has been accredited as a Living Wage employer. Its commitment will see all its

staff receive a minimum hourly wage of £9. This rate of pay is significantly higher than the Government minimum for over 25s, which currently stands at £8.21 per hour. The company was inspired to

commit to this initiative by one of its suppliers, fellow Chamber member Radiant Cleaners, which provides employment opportunities for those who might have traditionally struggled to find long term employment. TTK Director Jess Barnett said:

“We saw what a positive effect paying the real living wage had on their business and how it benefited their employees.”

Jackloc in the running for national award

Leicestershire-based Jackloc’s innovative cable window restrictor has been shortlisted in the national Mother & Baby Awards, for Best Safety Product. The product was invented by

Derek Horne, who was spurred into action to help reduce the risk of falls after seeing a child playing near an open window in a hotel. He created the Jackloc, which

improves both window safety and security by restricting how far a window can open. The firm was awarded the

Queen’s Award for Enterprise in 2017 and has won a host of other awards since the product was launched in 2003. Eric Collins, Jackloc’s

Managing Director, said: “We are actively committed to promoting the message about window safety as far and wide as possible, and are always looking for new relationships to build on.”

Balls2 Marketing makes Derby proud

Derby-based PR and marketing agency Balls2 Marketing won big at the Chartered Institute of Public Relations’ Midlands PRide Awards. The firm was Derby’s only

finalist – and winner – in the Midlands-wide awards, picking up gold for Outstanding Small Public Relations Consultancy, as well as silver for Outstanding Public Relations Consultancy. Senior Account Manager,

Lauren Doyle, meanwhile, took home silver for Outstanding Young Communicator. Sarah Ball, Client Strategy

Director at Balls2 Marketing, said: “It’s fantastic to bring our city a win.”

28 business network November 2019

Helen Dargie

Philip Galt

The Buzz Box in situ

‘Genius’ survey solution for pharmacy brand

Leicestershire-based feedback specialist We Love Surveys is helping a leading independent pharmacy chain towards its goal of becoming the pharmacy of choice in Scotland. It is another significant

partnership for We Love Surveys, which is based at the Advanced Technology & Innovation Centre at Loughborough University, as it continues to make an impression in the world of retail pharmacy. Having already provided its

innovative Buzz Box solution to Day Lewis, one of the largest independent pharmacy chains in the UK and Europe, We Love Surveys is now working with Lindsay & Gilmour, one of Scotland’s oldest pharmacies. Earlier this year, We Love

Surveys installed a Buzz Box in

each of Lindsay & Gilmour’s 30 pharmacies across Scotland. The device captures feedback

from customers about their experience every minute of every day and provides instant reporting. Previously, Lindsay & Gilmour

was relying on a mystery shopper every quarter for its customer experience feedback but, as is often the case, was not getting enough information. We Love Surveys owner Helen

Dargie said: “Lindsay & Gilmour approached us because they had seen our Buzz Box solution in Day Lewis, they liked it and they knew they should be doing something similar. We’ve installed exactly the same solution in all Lindsay & Gilmour pharmacies, albeit with different questions which are tailored for this pharmacy group.

“It’s a really exciting partnership

for We Love Surveys and helps strengthen our ever-growing presence in retail pharmacy.” Lindsay & Gilmour is already

seeing some positive results from the Buzz Boxes and receiving plenty of encouraging data, says the group’s Managing Director Philip Galt. He said: “We visited Day Lewis

last year and they told us about the Buzz Boxes, and then we saw one in situ and I thought ‘This is genius’. “It’s so simple and robust, the

technology is great, and Helen and the guys at We Love Surveys have been fantastic. “The insights we get from the

Buzz Box are going to have a big impact on what we’re doing. It’s a truly unique way to properly measure customer satisfaction.”

Chamber member celebrates milestone

Chamber member Astute Recruitment is celebrating a milestone following an action- packed decade in business. Back in October 2009, the

country was in the midst of the worst recession in decades. Against this backdrop, Sarah

Stevenson and Mary Maguire set up the financial recruitment specialist after being made redundant. With just themselves, and using

Sarah’s redundancy, they embarked on a journey that ten years later has seen their company grow, win multiple business awards and achieve record turnover for the past financial year. Employing 11 staff from its Derby head office in St Michael’s Church,

shared with fellow Chamber member Timms Solicitors, Astute has provided an innovative source of staffing solutions for accounting and finance professionals across Derbyshire and the East Midlands. Mary said: “It’s amazing to think

that from such humble beginnings with just two laptops and a couple of phones, Sarah and I have created a unique brand which has managed to become a go-to local recruiter for finance professionals and accountants. “Sarah’s passionate will to

succeed, coupled with my talents for business development, have created a new, better way for recruitment agencies to be used. It’s brilliant to celebrate our tenth year in business.”

Astute Recruitment Managing Director Mary Maguire

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