“The projects need to be impeccably managed and delivered to an incredibly high standard.”


What separates London Projects from the competition? Nick: You find a lot of companies will literally just have a site foreman and a project manager who visit site once or twice a month. We are incredibly hands- on. Steve and I are out on sites every other day. Plus everybody that we employ is well-trained and has the correct qualifications. Steve: I believe another reason is because we hire a tradesman to do a trades- man’s job, rather than a multi-trader. We offer a very specialist service, so we absolutely have to provide highly skilled and experienced team members throughout the company. Nick: Also, we have our own in-house mechanical team of plumbers and electri- cians and within those departments we encourage people to join us at college level to undertake apprenticeships. In addition, we are a member of the Chartered Institute of Building and encourage our project managers and quanti- ty surveyors to obtain recognised accreditations.


What is the recipe for success in your line of work? Nick: We are relatively fortunate that we work in a niche market, which has not been as adversely affected by shifts in the economy as other sectors. We are of the opinion though that the best companies will always be busy, and will not be affected by the economic forecast as much. Aside from this, having the right workforce is critical to delivery – you are only as good as your last job, particularly in this field. Also, we understand the difficulties working on listed buildings having delivered many projects on the Cadogan, Grosvenor and Crown Estate. The projects need to be impeccably managed and delivered to an incredibly high standard, which is why we recruit the best in the business to deliver. Steve: I believe it is about keeping clients really happy. They will let you know if they are not happy. It is important because when they are holding a dinner party in their newly refurbished home and a friend asks, ‘Who did you use,’ the desired scenario is they recommend us.


What is your proudest moment? Nick: Our second project in 2006 was over a million pounds so that was a benchmark moment for us. At the time we did not have an office, we had very limited resources but still managed to win and deliver this project. There are famous clients, celebrities and royal households that we have worked for, but understandably we are tied up with nondisclosure agreements. Some of those are pretty spectacular but of course you will have to take our word on that! Steve: It is great to get to know our clients and build genuine relationships. We often get invited to their weddings, their children’s weddings and even christen- ings. We clearly build bonds with our clients and they trust us with one of their biggest assets. If you deliver well for them, that trust only grows deeper.


What does the future hold for London Projects? Nick: We would like to continue the way we have been going and grow the company steadily remaining committed to residential refurbishment. We started off with apartments and now we mainly work on large townhouses and listed properties – who knows where the super prime residential market will take us.


London Projects 11 Carteret Street London SW1H 9DJ t: + 44 207 834 0300 www.londonprojects.co.uk e: enquiries@londonprojects.co.uk


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