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Feature


Health & Safety


‘Employees should feel comfortable and supported discussing mental health concerns’


First Aid (MHFA) course. These are available from a range of providers, and although content and delivery will differ, the key messages will help participants: • Identify the early stages of a mental health problem


• Help someone who’s dealing with a mental health issue


• Help stop someone from self- harming or hurting others


• Help stop mental ill health from worsening


• Help someone have a quicker recovery


• Guide someone towards proper professional help


• Break the stigma of a mental health problem


MHFA courses aren’t designed to


produce trained counsellors, but to give participants both awareness of the issues and the skills to enable them to listen non-judgementally to colleagues. They should then have confidence to signpost sufferers to suitable help from the various agencies/organisations available – the NHS, employee assistance programmes (EAPs), health cash plans (HCPs), private medical insurance (PMI) and NGOs


such as Samaritans, Mind, Heads Together and Sane.


What employers can do With signposting to early intervention the key to reducing the impact of a mental health issue, many employers can utilise the services they have available to employees in the form of EAPs – either standalone, via group risk products (group life and income protection) or group healthcare (HCPs and PMI) – which can be an important first step. EAPs come in many shapes and


sizes, and provide direct access to help via telephone calls, and increasingly, by new technology – text messages, phone apps, etc. – offering individuals the opportunity to use online tools and resources to look after their wellbeing and self- manage some of the less serious mental health conditions. Although these online tools are


useful, people with more severe needs should seek specific clinical help from an appropriate medical practitioner. As with most things, a variety of solutions is the best approach, matching help to individual needs.


Employees should feel comfortable discussing their mental health


Needs must Organisations need to take the issue of mental wellbeing seriously. They should invest in training for staff and help affected employees find assistance. Communication is key – first,


employees should feel comfortable and supported discussing mental


health concerns, and secondly, they must know where and how to pursue suitable help. After all, there is little point in


putting mental wellbeing benefits in place if staff aren’t aware of the help available or are too embarrassed or worried to seek assistance.


58 CHAMBERLINK October 2018


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