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TRAINING & EVENTS


TRAINING & EVENTS


THE BUSINESS TOOLKIT QA LEVEL 3 EMERGENCY FIRST AID (QCF) Date:


16 October


Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course covers the most basic aspects of first aid and emergencies and the legal responsibilities involved in the care of patients.


LEVEL 2 HABC HEALTH AND SAFETY IN THE WORKPLACE Date: 21 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Gain essential knowledge of health and safety for employees working in any type of business sector.


INTRODUCTION TO HR MANAGEMENT Date: 27 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non-members: £284 + VAT


This full-day course provides guidance and practical insight on the essential areas of HR in accordance with legislation and best practice.


GETTING THE MESSAGE RIGHT MINUTES MADE EASY Date: 9 October Time: 09:30 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This full-day course will help those that attend to understand what is needed to produce clear and precise minutes.


DEVELOPING ASSERTIVENESS SKILLS Date: 22 November Time: 09:30 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Delegates will realise the benefits of assertive behaviour through saying no effectively, giving and receiving criticism and recognising and dealing with fear.


WRITTEN COMMUNICATION AT ITS BEST! Date: 23 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This workshop provides an excellent opportunity to review your current approach and learn a range of new skills and techniques.


HELPING DIFFICULT CUSTOMERS Date: 29 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


By analysing behaviour and focusing on how to manage it, this workshop will help anyone who deals with difficult calls from customers.


SALES & MARKETING SALES FOR NON-SALES PROFESSIONALS Date:


10 October


Time: 09:00 – 12:30 Cost: Members: £135 + VAT Non-Members: £170 + VAT


This course serves as an introduction to the basic principles of selling for those with little or no background in sales and selling.


LINKEDIN FOR BUSINESS Date:


11 October


Time: 09:15 – 12:30 Cost: Members: £135 + VAT Non-Members: £170 + VAT


This workshop is designed for anyone looking to use LinkedIn more effectively.


SEARCH ENGINE OPTIMISATION Date: 31 October Time: 09:10 – 13:00 Cost: Members: £135 + VAT Non Members: £170 + VAT


This course gives delegates a firm understanding of technical and on page Search Engine Optimization (SEO), showing them how to ensure that a site is well targeted for Google and other search engines.


ESSENTIAL SELLING SKILLS Date: 7 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


26 inbusiness OCTOBER/NOVEMBER 2018


Milton Keynes Chamber offers a comprehensive and varied range of BUSINESS-RELATED TRAINING and bespoke training courses to improve and develop the skills and knowledge of your business and its employees


Follow #ChamberTraining for the latest updates


Attend this course to learn the structure of sales, self-assess your own ability, learn new skills and make more sales.


GOOGLE ANALYTICS BASICS Date: 8 November Time: 09:00 – 12:30 Cost: Members: £135 + VAT Non Members: £170 + VAT


Our hands-on training course will help you get the most from Google Analytics.


SELLING EFFECTIVELY ON THE TELEPHONE Date: 28 November Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Attend this course to learn the structure of sales, self-assess your own ability, learn new skills and make more sales.


MANAGEMENT & PERSONAL DEVELOPMENT SUCCESSFUL SUPERVISORY MANAGEMENT Date: 2 & 3 October Time: 09:15 – 17:00 Cost: Members: £438 + VAT Non Members: £568 + VAT


This two-day course will introduce you to some tools and techniques that will help you to improve the performance of your team.


MANAGING YOUR WORKLOAD Date: 4 October Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Take a day to reassess the purpose of your role and learn how to achieve key tasks and manage the less productive ones more effectively.


ILM MANAGEMENT DEVELOPMENT PROGRAMME Date:


15 October


Time: 09:30 – 12:30 Cost: Members: £1795 + VAT (for all nine workshops) Non Members: £2295 + VAT (for all nine workshops)


This comprehensive programme, delivered over a nine-month period, is essential for anyone who needs to increase their management skills,


improve their leadership skills and boost their confidence in managing and developing others.


PROJECT MANAGEMENT Date:


18 October


Time: 09:00 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course provides a valuable introduction to effective project management and will include a range of practical tools and guidance to the “jargon”.


MOTIVATIONAL COACHING Date:


1 November


Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course will equip leaders, managers and employees with the skills to coach others effectively.


TRAIN THE TRAINER Date:


13 & 14 November


Time: 09:00 – 17:00 Cost: Members: £438 + VAT Non Members: £568 + VAT


This two-day course has been designed to train staff who have recently been employed in a position of a trainer, or who are expected to train other staff within a business.


HOW TO HOLD DIFFICULT CONVERSATIONS Date:


15 November


Time: 09:30 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course helps individuals to confront those difficult conversations that need to be had whether to improve performance, attendance or any important issues.


TEAM MOTIVATION IN DIFFICULT TIMES Date: 20 November Time: 09:00 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course aims to increase the productivity of individuals by teaching them a number of tools they can easily use to understand themselves better.


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