MEMBER ZONE RICHARD IS FULL
OF ENERGY Opus Energy, has appointed Richard Shakespeare as its first retail propositions and performance director. He will develop Opus Energy’s
business intelligence, by understanding customer needs to ensure the right propositions and digital services are available. This will influence customer experience whilst driving business performance and growth. Chief operating officer Nikki
VOLUNTEERING IS IN STYLE
Staff from Levi Strauss’ European retail business volunteered at Cynthia Spencer Hospice’s Donation Station in Moulton Park, Northampton, to generate income to support patient and family care throughout the county. Over 40 members of staff from the UK and as far
afield as Norway, Denmark and Sweden came together for Levi’s annual Community Day. Miriam Lambaek, retail district manager Levi’s Denmark – Norway – Iceland, said: “It’s actually the first time our retail stores have joined one of these volunteering days. Working with the local team in the UK, we decided to support Cynthia Spencer and put our group of around 45 people to the best possible use helping out in the Donation Station.
“Our teams wanted to roll their sleeves up, take part
in some good work and meet the teams who work for such amazing causes like Cynthia Spencer.” Staff focused on processing donated items for sale in
Cynthia Spencer Hospice’s three shops in Northampton, listing higher value items for sale on eBay, upcycling furniture for sale and creating handmade gifts for the charity’s ‘Made With Love’ brand. Cynthia Spencer Hospice fundraising manager John
Helm said: “On top of the amazing day’s work the team put in, Levi’s have also confirmed a donation of $3,000 for which we’re incredibly grateful.”
To find out more about team building days at the Donation Station call 01604 973349.
Flanders commented: “Richard has a strong background in maximising commercial value through proposition development, and effective customer retention and management. Richard and his team will be critical in driving business performance, and enabling us to continue to enhance the products and services we provide.” Richard’s background includes
several senior commercial roles in the telecommunications sector. He said: “I’m keen to bring my experience of driving commercial growth to a maturing challenger brand and help to realise the demanding retail business ambitions. By optimising our ongoing commercial performance, we can provide customers with a clear and compelling offering in the market.”
CLIFF COLLEGE CONFERENCE CENTRE
The Conference Centre is situated in the grounds of Cliff College on the outskirts of the village of Calver in the Peak District National Park. We are experienced in accommodating groups of varying sizes and with differing needs and we would welcome the opportunity to discuss with you all that we can offer in order to make your conference a success.
Our friendly and professional staff are ready to help you from your initial enquiry through to the end of your conference. We look forward to welcoming you to our facilities. We can host both residential and day conferences in our glorious surroundings.
• Broadbelt/Eagles – 21 en suite rooms, fully equipped lecture theatre and lounge with coffee bar.
• Annie Douglas House – 18 en suite rooms and meeting room/lounge. • Stanton – 9 en suite rooms, meeting room, lounge and kitchenette. • Cliff Hall – Large meeting room and dining area.
To discuss your requirements please call:
01246 584200 or 01246 584205 Email:
conferences@cliffcollege.ac.uk For further details visit:
www.cliffcollege.ac.uk/conferences/home/
AUGUST/SEPTEMBER 2018 inbusiness 39
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