FEATURE:WORKFORCE DEVELOPMENT
The key skills needed to be a successful leader
A line manager who is able to guide and support their team is positioned well to lead them effectively. However it appears to often be the case that individuals are promoted into management or supervisory positions without having the key skills and tools to allow them to effectively serve their team. Furthermore at times there can
be an expectation that individuals will develop these skills without intervention or support. The outputs of this can be damaging to the organisation, team and individual. While some individuals possess
leadership and management qualities naturally, many line management skills need to be moulded and developed with time and investment for them to be utilised and implemented effectively. An alarming number of people leave a company due to the
relationship or experiences they have with their line management. In fact the 2018 Investors in People’s annual Job Exodus survey found that poor management was the top reason for job dissatisfaction provided by 49% of those surveyed. This statistic alone highlights the importance of investing in line management skills.
The benefits of effective line management can: • Mitigate and manage internal conflict
• Enable leaders to train team members to perform better
• Enhance and maintain moral • Implement company strategies • Reduce employee turnover • Build effective communication • Impact employee engagement
Proactively developing new, existing or future people managers is a worthwhile investment that could have significant advantages for business and individuals alike.
Some key areas to focus on could be: Enhancing Individuals understanding of key personnel processes for example: • Providing effective feedback and implementing continuous feedback mechanisms
• Having difficult conversations • Managing absence • Managing misconduct and facilitating investigations
• Conflict resolution • Setting up coaching or mentoring relationships with other experienced managers
• Carrying out an assessment of current strengths and weaknesses to identify individual development areas
‘Many
line management skills need to be moulded and
developed with time’
• Seeking feedback from the team they lead. This could be as part of a 360 degree feedback processes or staff surveys and share this with the line manager.
Visit:
www.tamarhr.co.uk
01752 202269
info@achievementtraining.com I
www.achievementtraining.com Achievement Training I Norwich Union House | 2 St Andrews Cross I Plymouth I PL1 1DN
18 Chamber Profile July/August 2018
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