TRAINING & EVENTS


TRAINING & EVENTS


THE BUSINESS TOOLKIT INTRODUCTION TO HR


MANAGEMENT Date: 19 June Time: 09:00 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This full-day course provides guidance and practical insight on the essential areas of HR in accordance with legislation and best practice.


LEVEL 2 HABC HEALTH AND


SAFETY IN THE WORKPLACE Date: 20 June Time: 09:00 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course provides a solid foundation of knowledge that is required by everyone and provides essential knowledge of health and safety for employees working in any type of business sector.


GETTING THE MESSAGE RIGHT MINUTES MADE EASY Date: 12 June Time: 09:30 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course will help you understand what is needed to produce concise and clear minutes, with discussion about the nature of meetings and looking at the relevance of annotating different kinds of information. You will also be introduced to speed writing.


HELPING DIFFICULT


CUSTOMERS Date: 14 June Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £269 + VAT


This practical workshop is designed for customer service front line staff who are regularly challenged by “awkward” or “difficult” customers and want to avoid escalating situations to their manager.


DEVELOPING ASSERTIVENESS


SKILLS Date: 9 July Time: 09:30 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This workshop aims to enable you 24 inbusiness JUNE/JULY 2018


to be more effective in your communication skills. To be positive and competent in the workplace and outside it, by learning to be firm but fair with your colleagues.


SALES & MARKETING


ESSENTIAL SELLING SKILLS Date: 13 June Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


Attend this course to understand the underlying structure of selling and begin to assess your own competence in the various component parts of the sale. Then learn where and how to get better and make more sales


LINKEDIN FOR BUSINESS Date: 14 June Time: 09:15 – 12:30 Cost: Members: £135 + VAT Non Members: £170 + VAT


This workshop is designed to show you how to grow your business by building deeper relationships with your current clients, get more referrals and connect with new potential clients on LinkedIn.


TECHNICAL SEARCH ENGINE


OPTIMISATION Date: 27 June Time: 09:10 – 13:00 Cost: Members: £135 + VAT Non Members: £170 + VAT


This workshop give organisations the opportunity to develop skills that will help them understand how best to structure their site and gives themselves the best possible chance of ranking keywords.


SELLING EFFECTIVELY ON THE


TELEPHONE Date: 28 June Time: 09:15 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course gives a clear understanding of the essential attitudes, skills, knowledge and methods which are vital to the professional salesperson.


GOOGLE ANALYTICS BASICS Date: 5 July Time: 09:00 – 12:30 Cost: Members: £135 + VAT Non Members: £170 + VAT


Milton Keynes Chamber offers a comprehensive and varied range of BUSINESS-RELATED TRAINING and bespoke training courses to improve and develop the skills and knowledge of your business and its employees


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SELF CONFIDENCE IN THE WORKPLACE Date: 6 June Time: 09:15 – 12:30 Cost: Members: £135 + VAT Non Members: £170 + VAT


This half-day workshop will explain the elements that make up your self-confidence and how each of those can be improved effectively, rapidly and permanently.


EFFECTIVE APPRAISAL SKILLS Date: 21 June Time: 09:30 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course outlines the benefits of appraisal, shows how to prepare and deliver effective feedback and how to agree clear, challenging goals.


Our hands-on training course will help you get the most from Google Analytics.


WINNING EMAIL MARKETING STRATEGIES FOR BUSINESS OWNERS Date: 18 July Time: 09:00 – 12:30 Cost: Members: £135 + VAT Non Members: £170 + VAT


This email marketing training workshop with give your organisation inspirational ideas how you can increase your response rates and ultimately your return on investment. The training is full of practical advice and real life examples of how simple changes can have a big impact.


MANAGEMENT & PERSONAL DEVELOPMENT MOTIVATIONAL COACHING Date: 5 June Time: 08:45 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This course will enable training budgets to go further as coaching will help reduce the need for valuable time away from work.


SUCCESSFUL SUPERVISORY MANAGEMENT Date: 3 & 4 July Time: 09:00 – 17:00 Cost: Members: £438 + VAT Non Members: £568 +VAT


This course will introduce you to some tools and techniques that will help you to improve the performance of your team.


MANAGING YOUR WORKLOAD Date: 5 July Time: 09:00 – 17:00 Cost: Members: £219 + VAT Non Members: £284 + VAT


This workshop will give you the opportunity to think about your role and identify the tasks that really get results. It then gives tips and techniques on how to spend more time on these tasks, and less on the others.


TRAIN THE TRAINER Date: 10-11 July Time: 08:45 – 17:00 Cost: Members: £438 + VAT Non Members: £568 +VAT


This course helps to give staff who have recently been employed in the position of a trainer, or who are expected to train other staff in any areas such as procedures, skills or other core functions such as customer service or health and safety, the ability and confidence to deliver first class training.


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