Training & Development
share their learning and experiences with others.
At your workplace you may like to encourage supervisors and managers to share their workload by giving Generation X people the opportunity to coach and mentor your Millennial and Generation Z team members.
Phrases or questions you might try could include: ‘Can you spare the time to help ‘this’ person with ‘that’ task? ‘I imagine you have made some good deals in your life ‐ can you help me with this negotiation?’ ‘I would like the team’s views on this ‐ can you help me to get a discussion going?
4. GENERATION Y or Millennials (born between 1980 and mid-1990s)
If not already the dominant age group in your work team, they could soon become the main one. Most millennials will not yet be in supervisory and management positions. However, they will probably be working for people who are not in their age group and who may be having real problems understanding them. They are the future of the profession and we need them to engage fully in their work.
Motivating this generation
Things move fast in the millennial world, so we need to keep up with them and give them praise and criticism as things happen.
In my experience, we should not delay any feedback until the end of the week, the month or (as some do) save it up for the annual appraisal interview.
Keep meetings fast paced and utilise SMS, WhatsApp, Snapchat etc. to get their results and opinions about specific, and more general things quickly.
Work with their desire for new things and novelty, but make sure they have quality time with experienced and skilled people in the workplace. Many millennials will also be motivated by skill development and career development opportunities.
Phrases or questions you might try could include: ‘Can you help us to make the most of all these social media apps?’, When would be a good time to talk about your future?’ ‘Can you help me with a team discussion
“ GENERATION Z (Born between the mid-1990s and 2001)
This ‘teens and twenties’ group currently have the least amount of power and influence in the organisation. They are also the future of the profession and we need them to engage fully in their work.
Motivating this generation
Things move even faster in the multi‐tasking world of the Generation Z individual. These young people can watch a film on television whilst texting friends and streaming music at the same time. This makes the advice for millennials about a fast work pace, and speed of response, appropriate also to this generation.
Generation Z people may also be flattered by being given additional responsibility and trust. In my experience, they are quick witted and creative, and efforts should be made to harness these talents for the motivation of the individual and the benefit of the work team.
Many are motivated by good causes and want to leave a lasting impression on society. Again, efforts should be made to
PC APRIL/MAY 2018 I 149
Good luck with motivating the multiple
generations in your workplace and always remember - people are motivated at work when you find the time to make them feel valued
ensure that the scope of the work done by the team is expanded to encompass social programmes of relevance and merit.
Phrases or questions you might try could include: ‘What good causes do you like, and which ones should our team/our organisation get involved in? ‘We are thinking of having an Open Day ‐ could you check out what other organisations have done for theirs and let me have your thoughts on what we might do?’ ‘How can we attract more younger players to our facilities?
Find the time to treat people as individuals. IN CLOSING
about how we can improve the way the team works together?’
Now, in closing, you may have found that some of the things that motivate different generations motivate you as well. This sounds healthy to me because it shows just how complex people can be. Ultimately, we need to find the time to treat people as the individuals they are, and the tips suggested above are merely guidelines for people to use in their efforts to understand people a little better.
So, good luck with motivating the multiple generations in your workplace and always remember ‐ people are motivated at work when you find the time to make them feel valued.
© 2017 Frank Newberry
For more on this topic and some great training seminars, why not enquire about Pitchcare’s Supervisory Essentials Workshops?
Frank’s proven, popular, highly interactive and entertaining one day seminars are ‘stand‐alone’. You can take any one, any two, any three or all four seminars. For more details visit the website
www.groundstraining.com or contact Carol Smith, Pitchcare’s Grounds Training coordinator at
carol.smith@
groundstraining.com
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