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INTERVIEW


do use some equipment like kettlebells, resistance bands, TRX and Bosu balls. In a way it’s like the TV show The Biggest Loser: if you take the cardio equipment out of the equation and don’t yell as much, that’s kind of our game plan. “There’s a huge variety in our


timetable and each session is different, with the instructor deciding what they’re going to do that day. A cardio class might be Zumba, for example, or step aerobics. Our most popular class in the Houston club is total body conditioning, because members know they’ll get a full body workout – but again the class itself varies depending on what trainer they have, what they did the week before and so on. We also listen to what our members want – we’re looking to introduce self-defence and jiu jitsu to the schedule, for example. “One key point is that our trainers


modify exercises for each individual in the session – that’s crucial. Other facilities don’t typically do that: people just follow the trainer and try to keep up. But our members can’t do that. In addition to weight-related issues, they might also have joint issues, back issues. Some can’t get down onto the fl oor. So you have to modify everything, but also keep moving members on to the next level as they progress. “When it comes to tracking results, we


use body composition analysis, focusing on fat pounds lost versus weight pounds lost, because just looking at weight on the scales can be misleading. If someone weighs 350lbs, it’s fair to guess that they don’t usually exercise, and they’re looking for an excuse not to come back to your gym. If they get on the scales and have only lost 4lbs, it’s demoralising and they’ll leave. But if you can show them that in fact they lost 15lbs of body fat and gained 11lbs of lean muscle tissue – and that’s why the scale only shows 4lbs – it’s different. In reality they’ve changed


Trainers modify exercises for each individual in the class


their body almost 30lbs, and that’s huge – enough for their clothes to fi t differently and their health to improve.” He continues: “People may ultimately


‘graduate’ from Downsize, leaving when they’ve reached their goal and feel ready to exercise elsewhere, but we never force them out. If they want to carry on exercising with us, and with the friends they’ve made at Downsize, that’s fi ne. They’re our success stories and they can inspire other members. “And people do reach their goals.


We know physiologically that, if you follow all of our recommendations, it’s impossible for you not to be successful – to the point that, although there’s no company-wide policy on this, at my club I offer a money back guarantee.”


People like us He continues: “In terms of the design of the club, all the windows at the front are opaque. Our members feel comfortable


that only the people inside the club can see them, and those people are either members such as themselves – because we’re growing a community here – or the trainers and general managers who have also gone through what they’re going through. So there’s almost a deep sigh of relief when they walk in, and members often hang around after their class and talk too. The club is probably one of the few places, besides their home, where they feel comfortable being who they are, not feeling judged.” Indeed, many of the trainers at


Downsize Fitness were previously members themselves, and 90–95 per cent have their own weight loss story. As Daly explains: “My biggest criteria when I’m looking for staff is, do they get it? Have they been there? Do they have their own personal weight transformation story? Mostly it’s their own personal weight loss, but it could also be that they grew up in a household where everybody was


A typical club measures 3,000–3,500sq ft, catering for 120–150 members, and there’s no cardio equipment in sight 46 Read Health Club Management online at healthclubmanagement.co.uk/digital January 2015 © Cybertrek 2015


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