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Craftsman’s space-saving Maximiser locker located next to a cubicle


Craftsman’s Stow and Go lockers, perfect for those who arrive pre-changed. ALL THE ANSWERS AT AIRDRIE CENTRE NOW MEETS CUSTOMER EXPECTATIONS FOR A GREAT CHANGING EXPERIENCE


Centre, they placed their trust in a com- pany who they knew could deliver the goods. Since their formation in 2006, the trust


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have taken control of 18 centres and over 60 outdoor leisure facilities across the region, under a remit to enhance user ex- perience and boost the numbers of those engaged in sport and fitness.


hen North Lanarkshire Leisure Trust decided to up- date the ageing changing facilities at Airdrie Leisure


John Gibbs and the Craftsman Lockers


team were called in once again to provide the level of changing experience that had brought overwhelming customer satis- faction at four of the trust’s other leisure centres including Broadwood Stadium, Ravenscraig Regional Sports Facility, Tryst Sports Centre and Wishaw Sports Centre. A boom in membership at Airdrie Leisure


Centre, sparked by a significant investment in converting an existing sports hall into a state-of-the-art fitness and group exercise facility was exerting considerable pressure


on the changing facilities. “There was a real demand for an imme-


diate solution whilst usage was growing. Initially this was helped by installing valu- ables lockers adjacent to reception for those who came pre-changed and only required storage for a mobile phone, car keys and valuables.” explains Colin Walker, Estates and Facilities Manager for North Lanarkshire Leisure Trust. This was followed by the installation


of Stow and Go lockers for the increas- ing number of users who also come pre-changed but with no intention of showering, wishing only to change their shoes and stow away potentially a sports bag, over-jacket and valuables for which a dedicated unisex area was created, conve- niently placed alongside the entrance to the new facilities. This area is unisex, maxi- mises the use of space and means larger clothes hanging lockers in the changing rooms are not being used for the storage of just a few small items The ability to select the most appropri-


ate lockers from Craftsman’s extensive range, from the compact to the spacious, is proving a key factor with leisure trusts, whose customers are increasingly demand- ing lockers and changing areas catering for a wide cross section of needs. The unprecedented growth in mem-


Airdrie’s converted sports hall, home to the new fitness centre. 66 Read Sports Management online sportsmanagement.co.uk/digital


bership was piling demand on Airdrie’s existing and, Walker admits, dated chang- ing rooms, so investment also had to be made to upgrade the showers and chang- ing facilities, including lockers and bench


Issue 2 2013 © cybertrek 2013


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