DESIGNATION COURSES
DIVERSIFICATION: NEW PROFITS FOR BUILDERS Credit: CGA, CGB, CGR Tuesday, September 25 * 9A-4P Instructor: Steve Zbranek, GMB, CGB Fee: $195 members / $330 nonmembers CONTENT: In today’s economic environment, home building firms may encounter many opportunities to diversify. Commercial development, remodeling, special use structures, light industrial or institutional projects—all may tempt a builder to seek new market niches. This course will help you to assess the possibilities and to decide whether diversification is the right strategy for your company. As a graduate of this course, you will: „ Know what trends affect the industry „ Identify incentives to diversification „ Understand the risks of diversification „ Know how to quantify the benefits of a new niche WHO SHOULD ATTEND? Builders of all sizes
CUSTOMER SERVICE Credit: CGA, CGB, CGR, Master CSP Continuing Education Credit: CAPS, CGA, CGB, CGR, GMB Wednesday, September 26 * 9A-4P Instructor: Steve Zbranek, GMB, CGB Fee: $220 members / $330 nonmembers CONTENT: Make your business grow by keeping your clients happy during and after the sale. This course teaches you how to manage every phase of customer interaction from the initial contact through construction, the warranty period, and beyond. Success in home building requires more than skill with sticks and bricks; it requires people skills as well. Keep your customers satisfied with planning, execution and follow-up of your projects and they’ll be spreading good news about you and your building company for a long time to come. As a graduate of this course, you will: „ Understand customer expectations and behaviors „ Set appropriate service criteria „ Recognize how to resolve conflicts and empower your employees „ Enhance your repeat and referral sales
Model Construction Safety Program & Jobsite Safety Standards Package© Version 1.0
Stay Safe. Serious OSHA violations can cost you $36,960.
Builders: You are required to abide by the requirements found in 29 CFR 1926 (OSHA Health and Safety Standards for the Construction Industry) as a minimum standard of safety.
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TAB’s Model Construction Safety Program and Jobsite Safety Standards Package© was developed with input from OSHA safety experts, custom and volume builders, remodelers, OSHA Region 6, and attorneys who spe- cialize in OSHA law. At a cost to TAB members* of only $249.99 (plus shipping & handling and sales tax), you will receive:
1.
2. 3.
Texas Association of Builders Model Construction Safety Program and Jobsite Safety Standards Package© CD that includes a User Guide and the Model Safety Plan.
Access to a webinar that will train you on the use of the Model Safety Plan.
Upon completion of the webinar, a Certificate of Completion stating that you have completed the webinar that provided you with detailed information on developing your company’s safety plan using TAB’s OSHA-reviewed Model Safety Plan.
Order your CD today at
www.TexasBuilders.org *The non-member price is $649.99 (plus shipping & handling and sales tax).
GREATER HOUSTON BUILDERS ASSOCIATION – BUILDING A BETTER FUTURE | HOUSTON BUILDER | SEPTEMBER 2012 31
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