12 | CUBO AWARDS 2014 |
Business Partner of the Year Circuit Managed Laundries
Doing the laundry is often thought of as a chore. Circuit’s objective is to change that view and turn what is seen as a ‘negative spend’ into a positive experience. They aim to make launderet es fun places to socialise or catch up on assignments. Circuit is always fi nding new ways of
simplifying the process for users. Their introduction of cashless payment has made life easier for students, who can then top-up a
Endsleigh
Endsleigh was established by the National Union of Students in 1965 to cater for the unique insurance needs of the student population. In the 1980s they created the fi rst ‘Block Halls’ insurance policy, providing students with insurance via their university at a signifi cantly reduced premium. Endsleigh now provide their Block Accommodation Insurance policy to over 260 universities, colleges and private partners,
The Russell Partnership
The Russell Partnership provides strategic consultancy, primarily to leaders of catering, conferencing and accommodation across Commercial and Estates Directorates. They have worked with 26 UK universities in 2013/14 alone and over 100 around the world through RP and the STEMS & HOTS software businesses. Celebrating 25 years since its inception this year, the Partnership’s foundations were built upon integrity and long-term relationship
Unite Students
In 2013, prompted by their annual HE survey, Unite Students launched their Wellbeing programme. Their intention was to be in tune with student life, to be supportive but not intrusive, inclusive and respectful in meeting the pastoral needs of students. Sheffi eld Hallam University helped to develop the approach. The programme included physical spaces where students could fi nd information about healthy lifestyles
and activities and staff training to provide support to students in crisis, amongst other things. In 2012
Unite established The Unite Foundation, an
independent charitable trust that specialises in transforming the lives of young people from the most disadvantaged backgrounds by enabling access to HE opportunities. The Unite Foundation Scholarship Scheme is delivered in partnership with seven universities. Over
£550,000 is invested in 56 life-changing scholarships to students who might not otherwise have been able to at end university. Unite recognise that every university is diff erent. They understand the arrangements needed for arrivals, set ling in, social events, pastoral care and communications and are commit ed to fl exing their accommodation off er to meet the needs of long-term HE partners.
building. The expert team has provided invaluable advice, market insight, benchmarking and customer- focused strategies as well as technical innovation to its impressive client base ever since. The Partnership’s vision is to deliver excellence, passion, reliability and integrity in its partnership approach to working with clients. John Duff y, Sussex University, describes how “Russell Partnership colleagues
have brought knowledge, fl air and enthusiasm… but, most importantly, they have entered into our space and
shared with us what we want to achieve and how we might achieve it.” The Russell Partnership’s core aim is to
openly apply and embed thought leadership in strategic foodservice and hospitality solutions, ensuring that clients see improved fi nancial or operational performance.
insuring the possessions of over 369,000 students. Endsleigh are experts in the market
and constantly review their products to
ensure the evolving needs of students and accommodation partners are met. Their aim is to exceed expectations on price, service and value whilst providing market-leading protection. Endsleigh’s close association with the education sector is refl ected in
its company culture. They employ student bloggers, writers and designers and actively recruit and train graduates. The ‘Endsleigh University’ helps staff become experts and continue to grow throughout their career. Their charity fundraising also contributes
to the education sector. In 2013 Endsleigh supported organisations working to improve the lives of children, families and vulnerable adults with complex needs.
‘My Circuit’ account with a credit or debit card or via PayPal, and scan their Circuit laundry card against machines to start cycles. Most recently, a free Android and iPhone app
enables students to pay by scanning machine QR codes using their smartphone. A brand new website allows all Circuit users
to interact with their laundry service online – whether registering for a cashless payment
card, topping up their account, checking that machines are free to use or even reporting a fault in their
launderet e. Circuit’s profi t-share model requires no
upfront investment. It has proven successful at a time when students see an aff ordable, enjoyable launderet e service as preferable to investing in white goods of their own or using high-street launderet es.
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