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70 | INTERVIEW: FUTURELEARN | EDUCATIONAL TECHNOLOGY


W: www.universitybusiness.co.uk | T: @UB_UK


educational imbalances internationally.” Many sceptics have voiced concerns


that MOOCs are an atempt to replace the traditional degree model, but FutureLearn strongly argues that online courses can never replace teachers, classrooms or campus life. Nelson responds: “We are owned by the OU which has a blended model of distance and personal learning, and our partners are universities who want to enhance and expand what they do. We are not a replacement service, we are an additional service for students.” Before FutureLearn, Nelson spent 15 years


at the BBC, where he helped launch the BBC iPlayer. “Did on-demand television mean the death of live TV? No. Has TV had to adapt to online technologies? Absolutely,” he says. “On-demand enhanced a once-traditional


service for users. I think this is a parallel with higher education as it goes through its digital transformation. And I’d like to say to people, you can sit there and fear the atacks on your traditional business and what’s made you strong, or you can embrace a whole new range of opportunities.”


Completion controversy MOOC providers have been subject to criticism in recent months, due to low completion rates on some online courses. “We are finding the biggest drop off is from the time when people sign up to a course to the time they start it,” explains Nelson. “You can sign up to a course up to three months before it starts, so by the time it comes around, life has sometimes got in the way or you’ve forgoten about it, so that’s an area we are working to understand beter. “But we then benchmark ourselves


against the people that start a course. Of those in our first set of data, 15% of learners were fully participating – this means that they have completed all of the assessments.” FutureLearn’s latest courses have seen 22%


of learners fully participate, and in some courses this rises to over 40%.


Atracting an audience The company’s first set of data suggests they’re onto something. So what’s next? More courses, more sign ups and more developments for a company that has seen massive success but is still very much under construction. From catching up with Nelson, it seems


obvious that higher education needs to adapt to embrace the opportunities the web now offers. MOOCs have the ability to reach those who haven’t taken part in higher education before. Nearly a quarter of FutureLearn’s learners do not have degrees, highlighting a potential new revenue stream for universities across the globe. UB


UNI V E R S I T Y 27 PA R T N E R S


OF LEARNERS ARE BEHAVING SOCIALLY AND LEAVING COMMENTS AROUND THE COURSE MATERIAL


40% 85% 90%


ALMO S T ARE 'A CTIVE LE ARNERS '


MEANING THAT THEY HAVE MARKED STEPS IN A COURSE AS COMPLETE


RATE COURSES G O O D TO E X C E LLENT WOULD RECOMME N D


FUTURELEARN: THE FIGURES


350,000 REG I S TERED LE ARNERS 700,000 COURSES


CULTURAL PARTNERS: THE BRITISH COUNCIL, BRITISH LIBRARY


3 AND THE BRITISH MUSEUM 95% FUTURELEARN TO A FRIEND


ALMO S T


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