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NORTHWESTERN ELECTRIC COOPERATIVE, INC.


June 2016


Be wary of 3rd party payment sites There are better ways to pay your bill


T


hese days there are countless ways to pay for goods and services. A new trend that has


emerged is third party bill payment services. Some sites may appear to be DI¿OLDWHG ZLWK RXU FR RS EXW WKH\ DUH not.


While some bill paying services are legitimate, members who use these


ŹAutomatic Bank or Credit Card Draft: Sign up for NWEC’s automatic draft program and your electric bill is paid from your bank account or credit card by the 10th of every month.


ŹPaySite Kiosk: NWEC has a 3D\6LWH NLRVN DW RXU PDLQ RI¿FH LQ Woodward. The kiosk is accessible 24 hours a day, seven days a week, and accepts cash, check payments and credit or debit cards. There are no additional fees. Instructions and receipts are available in both Eng- lish and Spanish.


should be cautious to pick reputable companies. Often, these third party sites charge additional service fees, and do not always make the pay- ment the same day you pay them, which could result in your bill pay- ment being late and your power being disconnected. Some of these sites/ companies include but are not limited


ŹPay By Phone: Pay your bill by phone anytime day or night with


a debit or credit card by calling 580.377.1414. The automated sys- tem speaks both English and Span- ish and there are no additional fees.


ŹSelectPay: Our SelectPay pro- gram allows you to pay-as-you-go with no deposit, no late fees and no disconnect fees EVER! SelectPay puts you in control of your electric account balance and energy use.


ŹMobile App: Pay your bill using our mobile app. To locate the app, type “NWEC” in the search bar.


to: doxo.com, prismmoney.com, and chargesmart.com. To help our members simplify their bill paying experience, we offer a wide range of direct payment options. For details on these services, call the :RRGZDUG RI¿FH DW


RU 7R UHDFK WKH %XIIDOR RI¿FH call 735.2566 or 800.259.2566.


ŹOnline Bill Payments: Pay your bill online at www.nwecok. coop. For questions about online bill pay, call 800.375.7423 or 256.7425.


ŹAverage Monthly Payment Plan: NWEC’s levelized payment plan evens out bills by averaging your use over the past 12 months. This can be especially helpful dur- ing cold winters and hot summers when your electric use spikes.


ŹPay in Person: During regular business hours you may pay the cashier in the lobby or drive-thru.


Powering safely with generators during an outage Y


ou can use a portable generator to supply electricity to your appliances if an emergency exists during a power outage. But generators can cause more harm than good if not used properly. Here are a few safety tips to generate safely during an outage.


Ŷ Never connect a portable generator to the main electrical supply coming into your house. The power provided by the generator can backfeed along power lines and electrocute line- men working on those lines. To avoid backfeeding, you must have a double-throw transfer switch between the generator and the Cooperative's power lines.


Ŷ Portable generators create carbon monoxide—the odorless, colorless gas that can quickly be deadly if the generator isn't exhausted outside. Attached garages with an open door don't count—the carbon monoxide can still seep indoors and poison inhabitants. Keep generators at a safe distance from your home's windows, doors, and vents. How far is safe enough? Even 15 feet can be too close.


Ŷ Plug appliances directly into the generator using heavy-duty, outdoor-rated extension cords. But don't overload it.


Ŷ Start the generator first before connecting appliances. And shut off the generator before refueling or a fire could start. Keep a fully charged fire extinguisher nearby, just in case.


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