The Analysis Contents
Contents
The Analysis Editor’s Letter
News & Opinions
CSA: great expectations Into this brave new world Forums International: update
In Focus
Paradigms of credit management Not ‘in or out’, just ‘right’
Credit policy: a good or bad thing? Defining good customer experience
Spring Budget: why was property ignored? Standards of Lending Practice
The values and beliefs of your workforce Can a dead person be made bankrupt? Business process re-engineering in credit A collective approach
Looking to the future in Scotland
3-13 3
6-10 11 12 13
14-42 14 16 17
20 22 23
33 35 36 37
38
Are risk-management skills transferable abroad? 39 Capital requirements: regulatory or economic? 40 Alternative finance and construction
Editor Stephen Kiely 6 Rosedale Cottages, Turkey Cock Lane, Stanway, Colchester, Essex CO3 8NA Tel: 07766 416693 E-mail:
stephen@ccrmagazine.co.uk
Reporter Ian Willcox Tel: 07951 262848 E-mail:
ian@ccrmagazine.co.uk
Group Production Director Angela Willcox-Kiely Tel: 07920 715047 E-mail:
angela@ccrmagazine.co.uk
Illustrations & Images
Dreamstime.com
April 2017 42 CCR2
Commercial credit management Reporting for duty
The glass ceiling – a call to arms Using credit dashboards
Networking and the credit manager In Reference
CCRDirectory
Appointments & Updates The Last Word
Collections – the lighter side
Sales Director Gary Lucas Tel: 07785 268404 E-mail:
gary@ccrmagazine.co.uk
Subscriptions and Delegate Sales Alison Lucas Tel: 01702 341948 E-mail:
alison@ccrmagazine.co.uk
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Total average net circulation 10,050 1 July 2014 to 30 June 2015
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43-49 43 46
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