Contractor
WINNER Climarite
HIGHLY COMMENDED Forest Group
s a fast-growing contractor, Climarite has demonstrated a strong focus on sustainability, training initiatives, and community involvement, setting a standard for others to follow.
A The judges highlighted Climarite's
achievements and commended their proactive attitude toward giving back to the industry. Their eff orts in supporting STEM education and nurturing the next generation of professionals showcase a forward-thinking approach that
aligns with industry values. As a relatively new company, Climarite has already made a signifi cant impact through its work and its ethos, earning respect and admiration from peers and customers alike. Climarite’s
commitment to driving positive change in sustainability, training, and community engagement ensures that they deliver excellence in their projects and contribute meaningfully to the broader industry landscape.
Customer Service Individual/Team R
WINNERS Roland Adap and Ben Aronin from Humidity Solutions
oland and Ben earned this recognition for their exceptional dedication to customer service and
wide-ranging business contributions. The judges were impressed by their effi cient, knowledgeable, and hands-on approach, particularly their ability to provide fast, accurate responses and attention to detail. Roland and Ben manage incoming calls, live chats, quotes, sales orders, and supplier coordination in their daily responsibilities. They go above and beyond expectations–whether by ensuring next- day delivery for orders placed past the usual cutoff time or by providing same-
day quotes on spares. Their commitment doesn’t stop there: they work closely with in-house teams to keep projects running smoothly, meet customers face-to-face for onboarding to the E-Commerce Store, and help confi rm product compatibility swiftly. The award also acknowledges the strong testimonials provided by customers, who frequently praise Roland and Ben's clear and timely updates on projects, their ability to answer technical product questions accurately, and their focus on practical solutions. Their proactive communication style has fostered trust and loyalty, creating an outstanding customer experience.
of the year
of the year
32 May 2025
www.acrnewsawards.com
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