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It explains how various problems and difficulties were overcome and how the required results were achieved (or not) so that similar problems can be avoided in the future. The respondents, who were directly involved in the projects and steered them through highs and lows, offer constructive advice throughout each online case study, drawing on personal experience, making this an ideal resource to ensure success and avoid pitfalls.


Essential insight


The research undertaken consisted of interviews with managers of banks/financial institutions that had implemented new core banking systems.


The officers concerned were top tier executives, IT directors, project co-ordinators and managers – those most influential


Core Banking Systems Case Studies: North America www.ibsintelligence.com 5


in the change process. The case studies cover in detail the following areas: • Reasons and drivers for change • Project profile • System selection • Implementation phases • Challenges and lessons learnt • Results and advice


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