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8 EGENCIA UK


Block 1, Angel Square, Islington, London EC1V 1NS 0161 233 5500 egencia.co.uk


sales@egencia.co.uk Twitter: @egencia_uk


UK business travel gross sales 2016 £500m


New business 2016 150 clients


Key personnel Scott Chapman Managing director Patrick Gray


Account management Paul Cowan Customer service Adrian Whitcombe Marketing


Main industry sectors of clients All sectors except public and government


Services offered in addition to business travel MICE and consultancy


Transactions Air 33% • Hotel 34% Rail 20% • Car 2% MICE 10% • Other 1%


Transactions handled online 91%


Locations and networks London, Manchester and Glasgow. Operates in 68 countries. GTMC.


UK full-time equivalent staff 280


Average length of service 6 years


Average industry experience 8 years


Technology offering


Amadeus. Bespoke website built for each client, based on policy and user profiles; integrated approvals, on-demand reporting; and expense management, account management and traveller tracking.


Biggest innovation in 2016 Launch of the Egencia App for Smartwatch: Business travellers use an average of three devices on the road and expect the same experience from one to the next irrespective of the screen size. Adoption of this new app has been positive, the company says, and with full control over its own technology, Egencia is well positioned to continually innovate this cross-device experience based on data from real traveller use.


TMC description Part of the Expedia group of companies (which includes Hotels.com, Expedia, Hotwire, Orbitz, Trivago, Traveldoo, CarRentals.com and HomeAway), Egencia is driven by consumer insights and technology investments from the parent company to deliver everything travellers need – content, technology, service and reporting – in one place.


SALES: £500m


9 PORTMAN CLARITY


4th Floor, Churchgate House 56 Oxford Street Manchester M1 6EU 0800 731 1627


claritytm.co.uk; portmantravel.com sales@claritytm.co.uk; sales@portmantravel.com Twitter: @clarity_tm; @portmantravel


UK business travel gross sales 2016 £400m


New business 2016 £40m


Key personnel Pat McDonagh CEO Mark Nevin Group chief financial officer


Paul Casement Director of sales and account management John Dick Director of operations


Sue Chapman Director of commercial


Main industry sectors of clients Banking, insurance & finance, consultancy, engineering and construction, higher education, legal, marine, oil and gas, media, not-for-profit, pharmaceuticals, professional services, public sector, retail sports and utilities.


Services offered in addition to business travel Airport assistance, consulting, confer- ences and events, duty of care and traveller tracking, executive leisure, marine and offshore, medical repatriation, passport and visa service, sustainability consulting and reporting, translation services, VIP travel.


Number of transactions in 2016 2 million Air 20% • Hotel 30% Rail 40% • Car 2% MICE 7% • Other 1%


Transactions handled online 65%


Locations and networks 15 UK towns and cities. Wholly- owned operations in Tralee and Amsterdam. Part of the Al Tayyar Travel Group. Preferred UK partner for Radius Travel, which is in 85 countries. GTMC, ABTA.


UK full-time equivalent staff 650


Average length of service 9 years


Average industry experience 12 years Technology offering Travelport and Sabre. PortmanOne multi-award winning booking tool; Go2Book booking platform; Portman Three Sixty management information (Cognos by IBM); Go2Insight online MI; SafeTrack and Go2Track traveller tracking; LiveWire online booking (AeTM, Cytric, Concur, Evolvi, GetThere); Trip Planner itinerary management; mobile app; Go2Mobile itinerary management.


Biggest innovation in 2016 The continuous investment and development of PortmanOne and Go2Book platforms and tiered traveller tracking tool SafeTrack.


TMC description


The merger of Portman/Clarity was announced last November, bringing together two leading UK TMCs. Sharing similar values, a culture built on service delivery excellence and market leading technology, the journey towards the new combined business is progressing rapidly and will be united under one brand identity from May 2017.


SALES: £400m


Business travel: reloaded


19th November 2016: Portman and Clarity combined their unrivalled industry expertise, award-winning technology and amazing people.


8th May 2017: A reloaded, reimagined TMC will be complete.


portmantravel.com claritytm.co.uk


ClarityPortman_Advert_210x297mm_AW.indd 2 82 BBT May/June 2017 BUYINGBUSINESSTRAVEL.COM


13/04/2017 10:05


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