CONTENTS
CONTENTS 18
COVER STORY
UNDERSTANDING SUPPLY-CHAIN
MANAGEMENT Committed to inspiring improvement in procurement, allmanhall know the intricate workings of supply-chain management. Here they share their solution, which combines four key areas.
REGULARS 06
WHAT’S NEW? Keep up-to-date with the
latest news, events and product releases in FM.
ENERGY MANAGEMENT 20 28
TAKE CONTROL Alan Hickman, Managing
Director at Carlo Gavazzi UK, argues that the two-wire bus system brings the best of both worlds, offering a rapid and cost- effective install that encourages optimisation of energy consumption.
CLARITY IS KEY Energy Management
expert and Director of UK Bee, Tracy Byrne explains the importance of transparency in the energy management sector and the impact it can have on businesses.
CATERING 34 54 56 16
HR FOCUS YOU’RE NEVER FULLY DRESSED
WITHOUT A SMILE Research conducted by accessories specialists William May has revealed some interesting insights into the psychology of first impressions, find out how to create a strong first impression even when you’re doing the interviewing.
10 QUESTIONS WITH... This month, we chatted to
Paul Jakeway, Marketing Director UK & Ireland from Deb Group about family and Ferraris.
FEATURES
GOING FOR GOLD Ahead of the BIFM Ireland
Summit this month, we find out more about accessibility in FM and why it’s our job to lead by example, from Aine Mulcahy is Managing Director of OCS Ireland.
www.tomorrowsfm.com 38
THE ‘EPOS-SIBILITIES’ ARE ENDLESS
Tony Franklin, Sales Director at Orbis Tech, provides an insight into the essential role that EPOS now plays within facilities and how its use can create effective management and increased customer satisfaction.
BRAND GATHERS RECOGNITION
Tomorrow’s FM finds out how a commitment to values has seen caterer Gather & Gather redefine food service and win BIFM’s 2016 brand impact award, from MD Allister Richards.
44 48 50
GREAT EXPECTATIONS Ceri Henfrey, Head of
Operations at Moneypenny, discusses how to provide a FOH service that ticks all the right boxes.
SECURITY
COVERING ALL BASES Mark Rogers, Corps
Security’s Major Accounts Development Director, explains why electronic security solutions, manned guarding and remote monitoring should not be considered in isolation.
MANAGEMENT ENCOURAGE
HORSING AROUND Security firm Trigion is using equine helpers to develop its modern-day managers, thanks to the insight of an animal behaviour psychologist. Jan-Hein Hemke, Trigion’s Managing Director, explains more.
TOMORROW’S FM | 05 42
FRONT OF HOUSE
THE INNOVATION GAME
Jane Streat, Head of Lexington Reception Services, talks about the importance of thinking outside the box when organising your Front of House services.
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