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CONTENTS


CONTENTS 18


COVER STORY


TRAINING BUILDS CONFIDENCE AND


COMPETENCE.


CIBSE discuss the importance of career-focussed learning and improvement for both the company as a whole and individual employees.


REGULARS


06 56


WHAT’S NEW All the latest industry


insights, news and products to keep you up-to-date.


HR FOCUS: IS YOUR WORKFORCE EDUCATED


ABOUT UV PROTECTION?


Many outdoor workers are not sufficiently protected against exposure to the sun, Paul Jakeway, Marketing Director at skin care expert Deb, explains why educating your workforce on UV protection is so important.


VENDING & WATER COOLERS 22 26 32


CASE STUDY: VENDING SEES STRATHCLYDE


STUDENTS SPEND


The University of Strathclyde is one of the UK’s leading international technological institutes, with around 20,000 students, providing catering on such a scale requires a wide range of food and drink options. Understandably, vending is a key on-site facility.


COFFEE: ARE YOU GIVING IT THE BEANS?


Great coffee can significantly make a difference between a good or a bad workplace, says Barry Moore, Performance Director for Gather & Gather.


TRAINING & EDUCATION


SELLING LIKE HOT CAKES


BaxterStorey is always striving to add value to its retail offers and be one step ahead of high street competitors. With that in mind, Phil Skinazi and Annie Herriott, were challenged to develop a style guide to accompany their recipe book.


36 HVAC 58


10 QUESTIONS WITH... This month, we chatted to


Adam Atkins, joint Managing Director from Diamond Facilities Support Ltd about Aston Martins, Gordon Ramsay and music from Coldplay.


04 | TOMORROW’S FM 38


A HOT TOPIC FOR THE RETAIL SECTOR


Andrews Air Conditioning’s Sales Director, Carl Webb, explores the importance of a temperature controlled retail environment in a competitive marketplace.


twitter.com/TomorrowsFM


THE APPRENTICESHIP LEVY: ARE YOU READY?


Following the Chancellor’s introduction an Apprenticeship Levy, Jill Whittaker, Managing Director of HIT Training, provider of training and apprenticeships in the Hospitality Sector, provides advice on the impact of this new legislation.


42


REMOVING PUBLIC BUILDING


HEATING RISKS


Phil Marris, Managing Director at Jaga Heating Products UK, discusses why Low Surface Temperature (LST) radiators are the best choice for heating public buildings.


LIGHTING 48 52


A SCHOOL OF THOUGHT ON


LIGHTING CONTROL


With schools under increased budget constraints and pressure to cut costs, reducing the energy bill is a top priority and lighting control has an important part to play, says Kevin Norman, Senior Product Manager at Newey & Eyre.


LED RETRO-FIT A RUNWAY SUCCESS


Lighting manufacturers OSRAM share the story behind a recent refit of energy-efficient LED-lighting for a Stansted airport hotel, London.


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