TRAUMA & ACCIDENT CLEANING
SPECIALIST SUBJECT
Cleaning up crime scenes and scenes of trauma can be nasty work, but how does one end up in this line of work? We had a chat with Luke Rutterford, Technical Manager at Rentokil Specialist Hygiene, to find out more about what goes into being a specialist cleaner.
The world of specialist cleaning can throw up a fair amount of surprises. One day you could be cleaning up graffiti, the next, the inside of a silo, and then the next a rather gruesome suicide. All in a day’s work though, especially for the technicians at Rentokil Specialist Hygiene.
The company is divided into three core services – washroom deep cleaning, catering cleaning and specialist disinfection – each with their own demands and skills. While the washroom and catering cleaning strands of the business are fairly self explanatory, the specialist disinfection division deals with a wide range of scenarios where specialist knowledge is needed, including scenes of trauma such as suicides, house deaths and crime scene clean-ups.
46 | Tomorrow’s Cleaning September 2015
Keen to find out a bit more about what it takes to be a specialist cleaner, we sat down with Luke Rutterford, Technical Manager at Rentokil Specialist Hygiene, to see what they look for, and what the job can entail on a day to day basis.
One of the first things that Luke mentions is the vast range of work that can be carried out at any one time. “To be honest, we do anything,” he said. “A job will come up, we’ll look at it, we’ll review it and then we’ll go and do it. So we do the weird and the wonderful, it’s quite an eclectic range of situations, and I think that’s what adds to the interest of the job, that they never really know what they’re going to be doing.”
With that in mind, it’s important for those at Rentokil to ensure that they are
bringing in people with the right frame of mind to tackle these scenarios, particularly when it comes to the rather grisly task of cleaning up suicides and crime scenes. One of the trickiest aspects, Luke says, is maintaining a level of professionalism and detaching emotionally while on the job.
“When we bring people in, we do look for certain characteristics, absolutely, because you need somebody that’s going to be able to come in and be totally professional and to be able to shut down emotionally from some of the impact of what they’re seeing and be professional about it,” he explained.
“But at the same time, they need to uphold a level of humanity and be sympathetic and caring. For example, I was out on the job with a guy for a suicide, so the guy that is going out
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