COMMERCIAL LAUNDRY
Five Star Service
The luxurious Andaz Liverpool Street Hotel in the heart of the City of London has two on-premise laundries, both of which are equipped and serviced by Armstrong Commercial Laundry Systems. While the bulk of the hotel’s bed and table linen and towels are contracted out, the two hotel laundries handle everything else.
The larger of the two laundries has three Schulthess 7kg washer extractors with three Amazon 8kg dryers stacked on top of them. This laundry handles bath robes, slippers, face cloths, mattress protectors, net curtains, back of house uniforms and all of the hotel’s cleaning cloths, as well as any other miscellaneous items. According to Geoffrey Hawkins, Head Housekeeper at the hotel, this laundry is in constant use from 7.30am to 7pm, seven days a week. “These machines have been here since well before I joined the hotel three and a half years ago,” he told us, “and they’re still going strong.” Geoffrey has a Head of Laundry and a team of laundry porters who operate the equipment – some of a staff of 85 for which he is responsible.
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The second laundry, which was installed at the beginning of last year, consists of two Schulthess washers and two stacked Amazon dryers and is used by the hotel’s valet team for guests’ personal laundry. Each guest’s items are done as a separate load and a rapid turnaround is offered, including hand ironing if required.
“We are very happy with the machinery and the service from Armstrong,” Geoffrey added. “Inevitably with equipment which is worked so hard, there is the occasional breakdown, but it is always fixed very quickly. We did look at the possibility of having some larger machines, but decided that more of the small machines offered us better flexibility for different types of loads – and they fitted the space we had more easily.”
Located in the heart of the City, this 5-star luxury London hotel provides the perfect location for both business and leisure. One of London’s original railway hotels, formerly opened as the Great Eastern, the Andaz is housed in a beautiful redbrick Victorian
Keeping a five-star hotel running to its exacting standards is no easy feat, but thanks to the installation of two on-premise laundries by Armstrong Commercial Laundry Systems, the Andaz Liverpool Street Hotel in London can continue to live up to its rating.
building dating back to 1884. Once inside though, it transforms into a 21st century masterpiece, with 267 beautifully appointed, spacious rooms. Guests are checked in via handheld iPad with an Andaz Host from the comfort of the Andaz Lounge, complimentary refreshment in hand.
A wide range of dining and drinking choices are on offer at the hotel’s seven restaurants and bars – afternoon tea and British fine dining in 1901 Restaurant & Wine Bar, Catch Champagne Bar & Lounge, authentic Japanese cuisine in Miyako which also offers a take-away and office catering service, brasserie grill menu in Eastway and traditional English pub grub in George. The Andaz has been part of the Hyatt Group since 2006. It runs at more or less 100% occupancy during the week, and now, with the big expansion of leisure activities in Hoxton, Shoreditch and East London in general, is just about as busy at weekends. The hotel also hosts numerous private and corporate events and has a busy health club.
www.armstrong-laundry.co.uk 41
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