REGULAR


WALKING THE WALK


In the latest of a series of columns looking at the chemical dosing sector, Max Adam, Sales & Marketing Director at RP Adam, turns his attentions to the people who install and maintain the equipment, and how best to manage this task.


So far in this series we have looked at two of the three key parts to the chemical dosing equation – the importance of robust cleaning/ disinfection chemicals that can be diluted cost effectively, and technologically advanced dosing equipment capable of accurate chemical dosing to keep costs and consumption down.


This time around, we look in detail at the unsung heroes – the fully trained technicians who install and maintain this equipment.


28 | Tomorrow’s Cleaning July 2016 PROFESSIONAL


ENGINEERING SERVICES Too many suppliers have one or two of the above factors covered, but by neglecting or not investing in professional engineering services, the offering fails to deliver on its promises.


Some chemical suppliers may ‘talk the talk’ about regular service calls, but these claims need to be substantiated. We at RPA ‘walk the walk’ by continuously checking the integrity of tubing, dosing pump calibrations and pump heads as part


of our regular service calls; changing them as and when they begin to show signs of wear and tear.


By adopting this proactive approach to engineering support, we reduce the incidence of breakdown call-outs and cleaning downtime.


DOSING UNITS Chemical dosing units in a busy professional environment work hard – very hard – sometimes 24/7. As such, there will be wear and tear on equipment.


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